Information Additional
Troubleshooting
Sound
There is no sound.
,Check that the player is connected securely.
,The audio connecting cord is damaged. Replace it with a new one.
,Make sure you connect the player to the audio input connectors on the receiver (amplifier). (page 10)
,Make sure you turn on the TV and the receiver (amplifier).
,Make sure you select the appropriate input on the receiver (amplifier) so that you can listen to the sound from the player.
,The player is in pause mode or in
,The player is in fast forward or fast reverse mode. Press H to return to normal play mode.
,Check the speaker connections and setting (page 12, 56). Refer to the operating manual of your receiver (amplifier).
,If you use the DIGITAL OUT connectors, set “DIGITAL OUT” to ”ON” in the setup display. Otherwise no sound will come from the DIGITAL OUT connectors. (page 55)
,When you play DTS sound tracks, sound will only come out from the DIGITAL OUT OPTICAL or COAXIAL connector. (page 17)
Sound is noisy.
,Clean the disc.
,When you play a CD with DTS sound tracks, noise will come from any connector other than the DIGITAL OUT OPTICAL or COAXIAL connector. (page 17)
Sound distortion occurs.
,In the setup display, set “AUDIO ATT” in ”AUDIO SETUP” to “ON.” (page 54)
The sound loses its stereo effect when you play a VIDEO CD or a CD.
,Set “AUDIO” to “STEREO” in the Control Menu display. (page 30)
,Make sure you connect the player correctly. (pages 8, 10, 12)
The surround effect is difficult to hear when you are playing a Dolby Digital sound track.
,Check the speaker connections and setting (pages 12, 56). Refer to the operating manual of your receiver (amplifier).
,Depending on the DVD, the output signal may not be the entire 5.1 channels. It may be monaural or stereo even if the sound track is recorded in Dolby Digital or DTS format.
The sound comes from the center speaker only.
,Depending on the disc, the sound may come from the center speaker only.
,Set “VIRTUAL 3D SURROUND” to “OFF” in the Control Menu display. (page 34)
Operation
The remote does not function.
,Remove any obstacles between the remote and the player.
,Use the remote near the player.
, Point the remote at the remote sensor on the player.
,Replace all of the batteries in the remote with new ones if they are weak.
The disc does not play.
,There is no disc inside (“Insert disc.” appears on the TV screen).
Insert a disc.
,Insert the disc correctly with the playback side facing down on the disc tray.
,Clean the disc.
,The player cannot play
,Check the region code of the DVD. (page 4)
,Moisture has condensed inside the player. Remove the disc and leave the player turned on for about half an hour. (page 6)
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