Self-diagnosis function

When the self-diagnosis function activates to prevent the player from

 

 

malfunctioning, a five-character service number (combination of a letter and

 

 

digits) flashes on the screen and on the front panel display. In this case, check the

 

 

following table.

 

C:13:00

 

 

 

 

 

 

 

 

 

First three characters

Cause and/or Corrective Action

 

 

 

 

C13

•The disc is dirty.

 

, Clean the disc with a cleaning cloth. (page 6)

 

 

 

 

C31

•The disc is not inserted correctly.

 

, Open the disc tray and insert the disc correctly.

 

 

 

 

Exx (xx is any number)

•To prevent a malfunction, the player has performed the self-diagnosis function.

,When you contact your Sony dealer or local authorized Sony service facility, give the 5-character service number. (example: E:61:10)

Information Additional

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