Additional Information
Troubleshooting
If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
Power
The power is not turned on.
,Check that the mains lead is connected securely.
Picture
There is no picture/picture noise appears.
,
,The connecting cables are damaged.
,Check the connection to your TV (page 9) and switch the input selector on your TV so that the signal from the player appears on the TV screen.
,Set “LINE” in “SCREEN SETUP” to an item appropriate for your system (page 29).
,The disc is dirty or flawed.
,The disc is recorded in a colour system that is different from your TV.
The picture is black and white.
,Set “LINE” in “SCREEN SETUP” to an item appropriate for your TV (page 29).
,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.
,When you are using a SCART cable, be sure to use one that is fully wired
Sound
There is no sound.
,
,The connecting cable is damaged.
,The player is connected to the wrong input jack on the audio component (page 9, 10).
,The audio component input is not correctly set.
,The player is in pause mode or in Slow- motion Play mode.
,The player is in fast forward or fast reverse mode.
,If the audio signal does not come through the DIGITAL OUT (COAXIAL) jack, check the audio settings (page 31).
,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.” Press AUDIO to select the recorded track.
,When playing multichannel MPEG audio sound tracks, only the Front (L) and Front
(R) signals will be output from two front speakers.
The sound volume is low.
,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” in “AUDIO SETUP” to “TV MODE” (page 31).
Operation
The remote does not function.
,The batteries in the remote are weak.
,There are obstacles between the remote and the player.
,The distance between the remote and the player is too far.
,The remote is not pointed at the remote sensor on the player.
The disc does not play.
,The disc is turned over.
Insert the disc with the playback side facing down.
,The disc is skewed.
,The player cannot play certain discs (page 35).
,The region code on the DVD does not match the player.
,Moisture has condensed inside the player (page 3).
,The player cannot play a recorded disc that is not correctly finalized (page 36).
The MP3 audio track cannot be played (page 35).
,The player cannot play audio tracks in mp3PRO format.
,“MODE (MP3, JPEG)” is set to “IMAGE (JPEG)” (page 19).
,The DATA disc contains a DivX video file.
Information Additional
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