The system does not work normally.

•Disconnect the AC power cord (mains lead) from the wall outlet (mains), then reconnect after several minutes.

Self-diagnosis Function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5- character service number (e.g., C 13 50) with a combination of a letter and 4 digits appears on the screen and the front panel display. In this case, check the following table.

C:13:50

First 3

Cause and/or corrective action

characters of

 

the service

 

number

 

 

 

C 13

The disc is dirty.

 

,Clean the disc with a soft cloth

 

(page 79).

 

 

C 31

The disc is not inserted correctly.

 

,Restart the system, then re-insert

 

the disc correctly.

E XX

(xx is a number)

To prevent a malfunction, the system has performed the self- diagnosis function.

,Contact your nearest Sony dealer or local authorized Sony service facility and give the 5- character service number. Example: E 61 10

82US