Sun Microsystems 3900 Sun Proprietary/Confidential Internal Use Only, Reference and Service Guide

TABLE B-3Sun StorEdge T3+ Array Error Messages (Continued)

Source of Error Message	Cause of Error Message	Suggested Corrective Action
Common to Sun	• The Sun StorEdge T3+ array is not	1.	Refer to the T3 default/custom
StorEdge T3+ array	of T3B type, so it aborts operations.		configuration table in the Sun
	• t3config utilities are supported		StorEdge 3900 and 6900 Series 2.0
	only in the Sun StorEdge T3+ array;		Reference and Service Guide.
	the t3config utilities are not	2.	Use showt3-n t3_name to
	supported on Sun StorEdge T3+		display the present configuration.
	arrays with 1.xx firmware.	3.	Check the Sun StorEdge T3+
			firmware version (it should be
			version 2.01.00 or higher).
			Upgrade if required.
Common to Sun	• No response received from	1.	Check the Sun StorEdge T3+
StorEdge T3+ array	$t3_name. Aborting operation.		network connection.
		2.	Check with Ping $t3_name
			command to determine if the Sun
			StorEdge T3+ array is operating.
Common to Sun	volslice is not enabled on this Sun	Check the T3+ firmware (2.01.00 or
StorEdge T3+ array	StorEdge T3+ array.	higher) to make sure volume slicing
		is allowed with this version of
		firmware.
Common to Sun	• Error while opening the Sun	1.	Check the Sun StorEdge T3+
StorEdge T3+ array	StorEdge T3+ array.		master and alternate master
	• Cannot open after resetting the Sun		network connection.
	StorEdge T3+ array.	2.	Check with Ping $t3_name
			command to determine if the Sun
			StorEdge T3+ array is operating.
checkt3config	The vol init command is being	1.	Check whether any other secfg
	executed by another user. Additional		utility is running.
	vol commands cannot run.	2.	If an secfg utility is running,
			allow it to finish.
checkt3config	An error occurred while the	Check whether any other
	checkt3config command was	secfg T3+ or native Sun StorEdge
	checking the process list, causing the	T3+ array commands are being
	t3_name to abort.	executed on that particular Sun
		StorEdge T3+ array.
checkt3config	Snapshot configuration files are not	1.	Verify that the snapshot files are
	present. Unable to check		saved and have read permissions
	configuration.		in the
			/opt/SUNWsecfg/etc/t3name
			/ directory.
		2.	If the snapshot files are not
			available, create them using the
			savet3config command.

172 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide • March 2003

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