Sun Microsystems 3900, 6900 manual Sun Proprietary/Confidential Internal Use Only

In this configuration, Port 2 is shown to have gone offline. Port 2 is a Microsoft Windows 2000 host-to-switch connection. Since the Storage Automated Diagnostic Environment does not have visibility to a Microsoft Windows 2000 host, use the Sun StorEdge T3+ Array Failover Driver utility (the Multipath Configurator) and the HBA utility to troubleshoot the host side.

2.Check the Sun StorEdge T3+ Array Failover Driver

The next set of diagrams show the fault as displayed by the driver and the results of drilling down for more details.

Array 1:

A solid line connecting the HBA to the storage represents a healthy system.

Array 2:

A dotted line connecting the HBA to the storage represents a LUN failover.

For more information about the affected Sun StorEdge T3+ array LUN, right-click on the affected Sun StorEdge T3+ array (in the failed path) and click Array Properties.

From the Array Properties window, click Details and OK.

The LUN Properties window is displayed.

D t il f thi th di l d

FIGURE 11-2Drilling Down for Sun StorEdge T3+ Array Failover Driver Fault Detail

148 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide • March 2003

Sun Proprietary/Confidential: Internal Use Only