Sun Microsystems 3900 Host-Side Troubleshooting, Storage Service Processor-Side Troubleshooting

Models: 6900 3900

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8.Verify the fix using the following tools:

Note These tests isolate the problem to a FRU that must be replaced. Follow the instructions in the Sun StorEdge 3900 and 6900 Series 2.0 Reference and Service Guide and the Sun StorEdge 3900 and 6900 Series 2.0 Installation Guide for proper FRU replacement procedures.

8.Verify the fix using the following tools:

Storage Automated Diagnostic Environment GUI Topology View and Diagnostic Tests

/var/adm/messages on the data host

9.Return the path to service with one of the following methods:

Use the multipathing software

Restart the application

Host-Side Troubleshooting

Host-side troubleshooting refers to the messages and errors that the data host detects. Usually these messages appear in the /var/adm/messages file.

Storage Service Processor-Side

Troubleshooting

Storage Service Processor-side troubleshooting refers to messages, alerts, and errors that the Storage Automated Diagnostic Environment detects while running on the Storage Service Processor. You can find these messages by monitoring the following Sun StorEdge 3900 series and Sun StorEdge 6900 series components:

Sun StorEdge network FC switch-8 and switch-16 switches

Virtualization engine

Sun StorEdge T3+ array

Combining the host-side messages and errors and the Storage Service Processor-side messages, alerts, and errors into a meaningful context is essential for proper troubleshooting.

6 Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide • March 2003

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Sun Microsystems 3900, 6900 manual Host-Side Troubleshooting, Storage Service Processor-Side Troubleshooting