Sun Microsystems 3900, 6900 manual Sun Proprietary/Confidential Internal Use Only

switches, 74 SAN database

manually clearing, 123 manually restoring, 123 resetting, 124

service codes interpreting, 111 overview, 108 retrieving, 108 virtualization engine, 111, 156

service processor troubleshooting, 6 service request numbers

for virtualization engine, 155 retrieving, 109 virtualization engine, 108

setswitchflash

to upgrade switches, 74 settings

configuration, 7 SLIC daemon

communication with virtualization engine, 108 killing and restarting, 126

statistical data

FC link errors, 113 status

virtualization engine, 113

Storage Automated Diagnostic Environment example topology, 24

used to troubleshoot, 23 Storage Service Processor

messages, 4 notification, 44

running SanSurfer from GUI, 5 verifying, 92

Storage Service Processor-sideverifying, 57

Sun StorEdge 3900 and 6900 Series description of, 1

related documentation, XVIII Sun StorEdge 6900 Series

I/O routed through both HBAs, 15 logical view, 11

multipathing options, 16

primary data paths to alternate master, 12 primary data paths to Sun StorEdge T3+

array, 13

Sun StorEdge Network FC Switch-8 and Switch-16 switch

diagnosis of, 28

Sun StorEdge network FC switch-8 and switch-16switch

checking status, 5 Sun StorEdge T3+ array

event grid, 95

Explorer Data Collection Utility, 29 LUN failover, 18

reviewing LED status, 4 status checking, 4 syslog file, 4 troubleshooting, 87

Sun StorEdge T3+ Array Failover Driver

CLI output for Sun StorEdge 3900 series, 143 CLI output for Sun StorEdge 6900 series, 144 how to check version levels, 139 launching, 138

using the CLI, 142

Sun StorEdge Traffic Manager alternatives to using, 17 enabled devices, 117 installations, 5

problem on a Sun StorEdge 6900 Series, 16 troubleshooting workarounds, 17

svengine command, 110 switch

error messages, 168 event grid, 77

loss of communication error, 3 pairing through SANSurfer GUI, 73

switch diagnostics, 28, 75 switchless (SL) configurations, 75

T

T1 or T2 data path, 88 notification events, 89

T1/T2 data path

FRU tests available, 93 isolation procedures, 94

test t3ofdg, 5 t3test, 5 t3volverify, 5

Index 182 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide • March 2003

Sun Proprietary/Confidential: Internal Use Only