Manuals / Sun Microsystems / Lawn and Garden / Outdoor Storage

Sun Microsystems 6900, 3900 manual Contents, Sun Proprietary/Confidential Internal Use Only

Models: 6900 3900

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Preface XV

How This Book Is Organized XV

Using UNIX Commands XVI

Typographic Conventions XVII

Shell Prompts XVII

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Contents

Send comments about this document to docfeedback@sun.com Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting GuideSun Microsystems, Inc 4150 Network Circle Santa Clara, CA 95054 U.S.A March 2003, Revision APlease Recycle Sun Proprietary/Confidential Internal Use Only ContentsSun Proprietary/Confidential Internal Use Only 3. Troubleshooting Tools4. Troubleshooting Ethernet Hubs 5. Troubleshooting the Fibre Channel FC LinksSun Proprietary/Confidential Internal Use Only 6. Troubleshooting Host Devices9. Troubleshooting Virtualization Engine Devices setupswitch Exit Values7. Troubleshooting Switches 8. Troubleshooting the Sun StorEdge T3+ Array DevicesSun Proprietary/Confidential Internal Use Only 10. Troubleshooting Using Microsoft WindowsVirtualization Engine References Example of Fault IsolationConfiguration Utility Error Messages Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only List of FiguresA4 or B4 FC Link Data-Host Notification Sun Proprietary/Confidential Internal Use OnlyList of Figures Successful Switch Test ResultsRecovered Paths Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only List of TablesTABLE B-1 Virtualization Engine Error MessagesSun Proprietary/Confidential Internal Use Only TABLE A-5Preface How This Book Is OrganizedSun Proprietary/Confidential Internal Use Only Using UNIX Commands Solaris Handbook for Sun PeripheralsSun Proprietary/Confidential Internal Use Only Typographic Conventions Shell PromptsSun Proprietary/Confidential Internal Use Only Title Related DocumentationSun Proprietary/Confidential Internal Use Only ProductSegmented Loop FC SwitchSun Proprietary/Confidential Internal Use Only SANbox-8/16Sun Proprietary/Confidential Internal Use Only Accessing Sun Documentation OnlineSun Welcomes Your Comments docfeedback@sun.comIntroduction TABLE 1-1 Sun StorEdge 3900 and 6900 Series ConfigurationsSun Proprietary/Confidential Internal Use Only Predictive Failure Analysis PFA Capabilities 2 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only General Troubleshooting Procedures High-Level Troubleshooting TasksSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Storage Automated Diagnostic Environment alerts or email messagesSun Proprietary/Confidential Internal Use Only Chapter 2 General Troubleshooting Procedures9. Return the path to service with one of the following methods Host-Side TroubleshootingStorage Service Processor-Side Troubleshooting 8. Verify the fix using the following toolsVerifying the Configuration Settings To Verify Configuration SettingsSun Proprietary/Confidential Internal Use Only CODE EXAMPLE 2-1 checkdefaultconfig1M Output # /opt/SUNWsecfg/checkdefaultconfigSun Proprietary/Confidential Internal Use Only 3. Fix the FAIL condition, and then verify the settings again # /opt/SUNWsecfg/bin/checkt3config -n t3b0Sun Proprietary/Confidential Internal Use Only Clearing the Lock File To Clear the Lock FileSun Proprietary/Confidential Internal Use Only Switch Sun StorEdge 6900 Series Multipathing ExampleChapter 2 General Troubleshooting Procedures Switch12 Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide March Sun Proprietary/Confidential Internal Use OnlyFIGURE 2-2 Primary Data Paths to the Alternate Master FIGURE 2-3 Primary Data Paths to the Master Sun StorEdge T3+ Array Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only which illustrates a path failure before the second tier of switchesFIGURE 2-5 Path Failure-I/O Routed Through Both HBAs Sun Proprietary/Confidential Internal Use OnlyClass Multipathing Options in the Sun StorEdge 6900 SeriesSun Proprietary/Confidential Internal Use Only # /usr/sbin/luxadm displaySun Proprietary/Confidential Internal Use Only To Unconfigure the c2 PathManually Halting the I/O To Quiesce the I/OSun Proprietary/Confidential Internal Use Only Suspending the I/OTo Put the c2 Path Back into Production # cfgadm -c configure c22b000060220041f4Sun Proprietary/Confidential Internal Use Only state=enabled To View the Dynamic Multi-Pathing DMP Propertiesc20t2B000060220041F4d0s2 c23t2B000060220041F9d0s2 state=enabledSun Proprietary/Confidential Internal Use Only # /usr/sbin/luxadm display /dev/rdsk/c20t2B000060220041F4d0s2# luxadm display /dev/rdsk/c23t2B000060220041F9d0s2 22 Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide March To Put the DMP-Enabled Paths Back into Production# vxdmpadm enable ctlr=cn # vxdmpadm listctlr allTroubleshooting Tools Storage Automated Diagnostic EnvironmentSun Proprietary/Confidential Internal Use Only Example Topology FIGURE 3-1 Storage Automated Diagnostic Environment Example TopologySun Proprietary/Confidential Internal Use Only Generating Component-Specific Event Grids To Customize an Event ReportSun Proprietary/Confidential Internal Use Only Microsoft Windows 2000 System Errors Sun Proprietary/Confidential Internal Use OnlyFIGURE 3-2 Microsoft Windows 2000 Event Properties System Log Command Line Test Examples qlctest1MSun Proprietary/Confidential Internal Use Only switchtest1M switchtest called with options dev=2192.168.0.300x0xfersize=200Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Monitoring Sun StorEdge T3 and T3+ Arrays Using the Explorer DataCollection Utility http//webhome.eng/mdeSW/Project/Explorer.htmlSun Proprietary/Confidential Internal Use Only ExampleSun Proprietary/Confidential Internal Use Only You can now run /opt/SUNWexplo/bin/explorer for information about the Storage Service Processor operating system, the Sun StorEdge network FC switch- 8 or switch-16 switch, and Sun StorEdge T3+ array information that you can use for troubleshooting purposesSun Proprietary/Confidential Internal Use Only Monitoring Host Bus Adapters HBAs Using QLogic SANblade ManagerChapter 3 Troubleshooting Tools Sun Proprietary/Confidential Internal Use OnlyFIGURE 3-3 Qlogic SANblade Manager HBA Driver and Firmware Versions FIGURE 3-4 QLogic SANblade Manager Diagnostics 34 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Troubleshooting Ethernet HubsSun Proprietary/Confidential Internal Use Only 36 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Troubleshooting the Fibre Channel FC LinksFC Links Sun Proprietary/Confidential Internal Use OnlyLinks FC Link Diagrams Sun Proprietary/Confidential Internal Use OnlyHOST TABLE 5-2 Ax to Bx FC Links Sun Proprietary/Confidential Internal Use OnlyFIGURE 5-2 Sun StorEdge 6900 Series FC Link Diagram Chapter 5 Troubleshooting the Fibre Channel FC LinksSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Troubleshooting the A1 or B1 FC LinkFIGURE 5-3 Data Host Notification of Intermittent Problems FIGURE 5-4 Data Host Notification of Severe Link ErrorSun Proprietary/Confidential Internal Use Only FIGURE 5-5 Storage Service Processor Notification 44 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only State Verifying the Data HostSun Proprietary/Confidential Internal Use Only # /usr/sbin/luxadm displaySun Proprietary/Confidential Internal Use Only FRU Tests Available for the A1 or B1 FC Link SegmentSun Proprietary/Confidential Internal Use Only CODE EXAMPLE 5-3 switchtest1M Called With OptionsChapter 5 Troubleshooting the Fibre Channel FC Links # /opt/SUNWstade/Diags/bin/switchtest -v -o dev=2192.168.0.300Sun Proprietary/Confidential Internal Use Only To Isolate the A1 or B1 FC LinkTroubleshooting the A2 or B2 FC Link Sun Proprietary/Confidential Internal Use OnlyFIGURE 5-6 A2 or B2 FC Link Host-Side Event FIGURE 5-7 A2 or B2 FC Link Storage Service Processor-Side Event 50 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only # /usr/sbin/cfgadm -al Chapter 5 Troubleshooting the Fibre Channel FC LinksVerifying the Data Host Sun Proprietary/Confidential Internal Use Only3. Insert the loopback connector in to the switch port Verifying the A2 or B2 FC LinkFRU Tests Available for the A2 or B2 FC Link Segment To Isolate the A2 or B2 FC Link6. Return the path to production Sun Proprietary/Confidential Internal Use OnlyTroubleshooting the A3 or B3 FC Link Sun Proprietary/Confidential Internal Use OnlyFIGURE 5-8 A3 or B3 FC Link Host-Side Event FIGURE 5-9 A3 or B3 FC Link Storage Service Processor-Side Event FIGURE 5-10 A3 or B3 FC Link Storage Service Processor-Side EventSun Proprietary/Confidential Internal Use Only # cfgadm -al 56 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchVerifying the Data Host Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Verifying the Storage Service Processor-SideFRU Tests Available for the A3 or B3 FC Link Segment vxvmvxdmp disabled path 118/0x1f8 belonging to the dmpnode 231/0xd0To Isolate the A3 or B3 FC Link 58 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only # /usr/bin/vxdmpadm listctlr all # /usr/bin/vxdmpadm disable ctlr=cnQuiescing the I/O on the A3 or B3 Link Suspending the I/O on the A3 to B3 LinkTroubleshooting the A4 or B4 FC Link Sun Proprietary/Confidential Internal Use OnlyFIGURE 5-11 A4 or B4 FC Link Data-Host Notification FIGURE 5-12 Storage Service Processor-Side Notification Chapter 5 Troubleshooting the Fibre Channel FC LinksSun Proprietary/Confidential Internal Use Only Verifying the Data Host Sun StorEdge 3900 SeriesSun StorEdge 6900 Series 62 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchState Chapter 5 Troubleshooting the Fibre Channel FC LinksSun Proprietary/Confidential Internal Use Only # /usr/sbin/luxadm display /dev/rdsk/c26t60020F200000644configured FRU Tests Available for the A4 or B4 FC Link SegmentTo Isolate the A4 or B4 FC Link 64 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only 66 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Troubleshooting Host DevicesUsing the Host Event Grid To Access the Host Event Grid68 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide March Sun Proprietary/Confidential Internal Use OnlyFIGURE 6-1 Sample Host Event Grid Troubleshooting Host Devices Sun Proprietary/Confidential Internal Use OnlyChapter Sun Proprietary/Confidential Internal Use Only 70 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchReplacing the Master, Alternate Master, and Slave Monitoring Host To Replace the Master HostSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only To Replace the Alternate Master or Slave Monitoring HostTroubleshooting Switches About the SwitchesSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Zone Modifications1. Offline the T ports interswitch links 4. Online the T ports interswitch linksSwitchless Configurations Diagnosing and Troubleshooting Switch Hardware ProblemsSun Proprietary/Confidential Internal Use Only # restoreswitch -s switch 76 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Using the Switch Event Grid To Use the Switch Event GridSun Proprietary/Confidential Internal Use Only ip=192.168.0.31 ” switch diag156-sw1b78 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide March Sun Proprietary/Confidential Internal Use OnlyDescription Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only 80 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only 82 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only 84 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide Marchthe /var/adm/log/SEcfglog file setupswitch Exit ValuesSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only 86 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only Troubleshooting the Sun StorEdge T3+ Array DevicesSun Proprietary/Confidential Internal Use Only Troubleshooting the T1 or T2 Data PathFIGURE 8-1 shows a typical port failure event Notification EventsA port on the switch has logged out of the fabric and gone offline Sun Proprietary/Confidential Internal Use Onlycontinued on next page 90 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only FIGURE 8-2 Virtualization Engine AlertChapter 8 Troubleshooting the Sun StorEdge T3+ Array Devices Sun Proprietary/Confidential Internal Use Onlycontinued from previous page Sun Proprietary/Confidential Internal Use Only To Verify the Storage Service ProcessorSun Proprietary/Confidential Internal Use Only FRU Tests Available for the T1 or T2 Data Path FRURun the switchtest to test the switches Chapter 8 Troubleshooting the Sun StorEdge T3+ Array DevicesTo Isolate the T1 or T2 Data Path Sun Proprietary/Confidential Internal Use Only2. After replacing the failed FRU, run failbackt3path , if needed Sun StorEdge T3+ Array Event Grid To Use the Sun StorEdge T3+ Array Event GridSun Proprietary/Confidential Internal Use Only 96 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide March Sun Proprietary/Confidential Internal Use OnlyTABLE 8-1 lists all of the events for the Sun StorEdge T3+ array Run refresh -s to Sun Proprietary/Confidential Internal Use OnlyValue Description encid12fru stat 98 Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide MarchSun Proprietary/Confidential Internal Use Only with fru statSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Run logger enable uSun Proprietary/Confidential Internal Use Only and sysstatSun Proprietary/Confidential Internal Use Only or volstat Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Troubleshooting Virtualization Engine Devices About the Virtualization EngineSun Proprietary/Confidential Internal Use Only Retrieving Service Information Virtualization Engine DiagnosticsService Request Numbers SRNs Service and Diagnostic CodesSun Proprietary/Confidential Internal Use Only Error Log Analysis CommandsTo Display the Log Files and Retrieve SRNs Chapter 9 Troubleshooting Virtualization Engine DevicesSun Proprietary/Confidential Internal Use Only Virtualization Engine LEDsTo Clear the Log ExamplePower LED Codes Interpreting LED Service and Diagnostic CodesSun Proprietary/Confidential Internal Use Only FIGURE 9-2 Virtualization Engine Back Panel Back Panel FeaturesEthernet Port LEDs Sun Proprietary/Confidential Internal Use OnlyFC Link Error Status Report To Check the FC Link Error Status ManuallySun Proprietary/Confidential Internal Use Only # /opt/svengine/sduc/svstat -d Daemon error check the SLIC routerSun Proprietary/Confidential Internal Use Only Note -v1 represents the first virtualization engine pairTranslating Host-Device Names Sun Proprietary/Confidential Internal Use OnlyCODE EXAMPLE 9-2 luxadm Output for a Host Device 3. Type inquiry at the scsi prompt Displaying the VLUN Serial Number1. Use the format -e command Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only To Display Sun StorEdge Traffic Manager MPxIO-Enabled DevicesViewing the Virtualization Engine Map Sun Proprietary/Confidential Internal Use Only1. To view the virtualization engine map, type Determining the virtualization engine pairs on the system Sun Proprietary/Confidential Internal Use OnlyCODE EXAMPLE 9-4 Sun StorEdge T3+ array and Disk Pool Name To Failback the Virtualization EngineSun Proprietary/Confidential Internal Use Only CODE EXAMPLE 9-3 Multipath Drive SummarySun Proprietary/Confidential Internal Use Only a. If no failures occur, the command exits with no outputCODE EXAMPLE 9-6 Error-Free Online Switch Ports # showswitch -s sw2aSun Proprietary/Confidential Internal Use Only 6. If either port 1 or port 2 is offline, check the GBICs and cables Manually Clearing and Restoring the SAN Database9. After the problem has been corrected, repeat Step Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only To Reset the SAN Database on Both Virtualization Engines# resetsandb -n vepair # restorevemap -n vepair # resetve -n vehostnameSun Proprietary/Confidential Internal Use Only To Reset the SAN Database on a Single Virtualization EngineSun Proprietary/Confidential Internal Use Only connect Connection refused or Socket error encounteredRestarting the slicd Daemon To Restart the slicd Daemona. Open a Telnet session into v1hostname Sun Proprietary/Confidential Internal Use Only4. To restart the slicd for the v1 virtualization engine, type 5. Confirm that the slicd daemon is runningSun Proprietary/Confidential Internal Use Only Error NoneSun Proprietary/Confidential Internal Use Only Diagnosing a creatediskpools1M Failure2. Run the showswitch1M command for sw2a and sw2b # showswitch -s sw2aSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only The SEcfglog file should display the following message# creatediskpools -n t3b0 Virtualization Engine Event Grid To Use the Virtualization Engine Event GridSun Proprietary/Confidential Internal Use Only TABLE 9-5 lists the Virtualization Engine Events Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Troubleshooting Using Microsoft Windows General NotesSun Proprietary/Confidential Internal Use Only Troubleshooting Tasks Using Microsoft Windows Launching the Sun StorEdge T3+ Array Failover Driver GUISun Proprietary/Confidential Internal Use Only Checking the Version of the Sun StorEdge T3+ Array Failover Driver Chapter 10 Troubleshooting Using Microsoft Windows 2000Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only To Use the Sun StorEdge T3+ Array Failover Driver GUI5. To further check the affected Sun StorEdge T3+ array Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only The Multipath Configurator LUN Properties detail window is displayedSERIAL00163874 WWN60020f20000003d50000000000000000 Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only TABLE 10-1 Tips for Interpreting Sun StorEdge 6910 Series CLI Output Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Example of Fault Isolation 1. Discover the ErrorSun Proprietary/Confidential Internal Use Only 2. Check the Sun StorEdge T3+ Array Failover Driver Sun Proprietary/Confidential Internal Use Only4. Isolate the components in the path FIGURE 11-3 Fault Confirmation Using QLogic SunBladeSun Proprietary/Confidential Internal Use Only 3. Check the HBASun Proprietary/Confidential Internal Use Only FIGURE 11-4 Diagnostics Using QLogic SunBladeNote -All tests were run with the default values Chapter 11 Example of Fault IsolationSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only FIGURE 11-6 Storage Automated Diagnostic Environment Test from Topology Pull-Down MenuSun Proprietary/Confidential Internal Use Only 6. Recover the problem with the GBIC or the switchSun Proprietary/Confidential Internal Use Only Note -Storage Automated Diagnostic Environment should also post an event noting that the Port has gone back onlineA P P E N D I X A Virtualization Engine ReferencesSRN Reference Sun Proprietary/Confidential Internal Use OnlyTABLE A-1 SRN Reference Sun Proprietary/Confidential Internal Use OnlyAppendix A Virtualization Engine References Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only SRN/SNMP Single Point-of-Failure Descriptions Sun Proprietary/Confidential Internal Use OnlySRN/SNMP Single Point-of-Failure Table TABLE A-3 Port CommunicationNumbers Virtualization Engine Service CodesPort Communication Numbers Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Configuration Utility Error MessagesVirtualization Engine Error Messages TABLE B-1 Virtualization Engine Error MessagesSun Proprietary/Confidential Internal Use Only TABLE B-1 Virtualization Engine Error Messages Continued Appendix B Configuration Utility Error MessagesSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only TABLE B-1 Virtualization Engine Error Messages ContinuedSwitch Error Messages TABLE B-2 Sun StorEdge Network FC Switch Error MessagesSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only TABLE B-2 Sun StorEdge Network FC Switch Error Messages ContinuedSun Proprietary/Confidential Internal Use Only Sun StorEdge T3+ Array Partner Group Error Messages TABLE B-3 Sun StorEdge T3+ Array Error MessagesSun Proprietary/Confidential Internal Use Only StorEdge 3900 and 6900 Series TABLE B-3 Sun StorEdge T3+ Array Error Messages ContinuedReference and Service Guide Sun Proprietary/Confidential Internal Use OnlySun Proprietary/Confidential Internal Use Only TABLE B-3 Sun StorEdge T3+ Array Error Messages ContinuedSun Proprietary/Confidential Internal Use Only Other Error Messages TABLE B-4 Other SUNWsecfg Error MessagesSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only GBIC gigabit interface converter GUI graphical user interface Abbreviations and AcronymsSun Proprietary/Confidential Internal Use Only FC Fibre ChannelVLUN virtual LUN POST power on self testRSS Remote Storage Services SAN storage area network Sun Proprietary/Confidential Internal Use OnlyIndex NUMERICSSun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only Sun Proprietary/Confidential Internal Use Only zone modiﬁcations Sun Proprietary/Confidential Internal Use Only


Predictive Failure Analysis (PFA) Capabilities						2
2. General Troubleshooting Procedures					3
High-Level Troubleshooting Tasks				3
Host-Side Troubleshooting			6
Storage Service Processor-Side Troubleshooting						6
Verifying the Configuration Settings					7
▼	To Verify Configuration Settings				7
	Clearing the Lock File		10
	▼	To Clear the Lock File		10