C H A P T E R 3

Troubleshooting Tools

This chapter contains the following information related to tools used to troubleshoot the Sun StorEdge 3900 or 6900 series components.

“Storage Automated Diagnostic Environment 2.2” on page 23

“Microsoft Windows 2000 System Errors” on page 26

“Command Line Test Examples” on page 27

“Monitoring Sun StorEdge T3 and T3+ Arrays Using the Explorer Data Collection Utility” on page 29

“Monitoring Host Bus Adapters (HBAs) Using QLogic SANblade Manager” on page 32

Storage Automated Diagnostic

Environment 2.2

Check the internal status of the Sun StorEdge 3900 or 6900 series systems using the Storage Automated Diagnostic Environment utility, version 2.2.

The Storage Automated Diagnostic Environment is installed on every Storage Service Processor that ships with the unit. All that is needed is web browser access to the Storage Service Processor.

In non-Sun host configurations such as Microsoft Windows 2000, the Storage Automated Diagnostic Environment will be able to monitor the internals of the storage unit (switches, virtualization engines, and the Sun StorEdge T3+ arrays), but will not be able to completely monitor the host-to-storage unit link (the HBA to switch). Certain conditions will be noted by Storage Automated Diagnostic Environment, however, such as a port going offline, or increasing Fibre Channel errors on the port.

23

Sun Proprietary/Confidential: Internal Use Only

Page 43
Image 43
Sun Microsystems 6900, 3900 manual Troubleshooting Tools, Storage Automated Diagnostic Environment

6900, 3900 specifications

Sun Microsystems was a pioneering force in the computer industry, especially known for its innovative workstations and servers during the late 20th century. Among its notable product lines were the Sun 6900 and 3900 series, which played a critical role in enterprise computing, offering substantial advancements in performance and reliability.

The Sun 6900, also known as the Starfire, was an advanced multiprocessor server introduced in the mid-1990s. One of its standout features was its ability to support up to 64 processors, making it one of the most powerful systems of its time. This scalability was made possible by Sun’s innovative design, which utilized a high-bandwidth crossbar switch architecture that facilitated fast communication between processors, ensuring minimal latency and optimal performance for demanding applications.

The 6900 was built on the UltraSPARC architecture, which provided support for 64-bit processing. This was a significant advancement over 32-bit systems, allowing for improved memory addressing and overall application performance. The server supported large amounts of RAM, up to 512 GB, which was critical for memory-intensive tasks such as database management and scientific computation.

On the other hand, the Sun 3900 series catered to a different segment of the market, targeting businesses requiring robust, yet cost-effective server solutions. The 3900 was designed primarily as a mid-range server and offered impressive reliability features such as hot-swappable components and redundant power supplies. It came equipped with the SPARC architecture, ensuring compatibility with a wide array of software applications.

Both the 6900 and 3900 series made extensive use of Sun’s Solaris operating system, which was known for its stability and security. This operating system allowed for seamless multitasking and efficient resource management, a necessity for enterprise environments where uptime was critical.

In terms of connectivity, both systems supported advanced networking capabilities, including Fast Ethernet and Gigabit Ethernet options, facilitating improved data throughput. Their modular designs allowed for easy upgrades, ensuring that organizations could adapt to changing technological demands without major overhauls.

Overall, the Sun 6900 and 3900 series represented a significant leap forward in server technology, combining powerful processing capabilities, advanced scalability, and reliable performance. These systems played a crucial role in establishing Sun Microsystems as a leader in the enterprise computing arena during their era.