FAQ

Q: Which hospitality systems is the EBS-SP35 Compatible With?

A:The EBS-SP35 is designed to be compatible with most major PPV Hospitality Systems, including:

-

LodgeNet

(Tested and Certified Compatible)

-

OnCommand

(Tested and Certified Compatible)

-

SeaChange

(Tested and Compatible)

-

More…

 

Most lodging system operate on a similar standard of protocol commands for operation. If a PPV provider is not listed above, it is still likely that the EBS-SP35 is capable of working with this provider.

Q: Does the EBS-SP35 support LG Pro:Idiom™ decryption technology?

A:The EBS-SP35 includes the Pro:Idiom decryption technology for support of HD PPV systems from LodgeNet and OnCommand using Pro:Idiom

Q:How do I receive technical support?

A:For technical assistance or product repair contact Sony Customer Information Service Center (CISC) at 877-350-3477.

Q: What is the warranty on the EBS-SP35

A:The EBS-SP35 has a limited warranty from Sony against material defects for a period of 12 months from purchase date. For more information on the warranty, refer to www.sony.com/support.

Product Specification

EBS-SP35 Specifications

 

ITEMS

DETAILS

COMMENTS

Dimensions

6.26"x11.5"x1.1"

 

 

Total Power Consumption

12.5 Watts Typical

12V DC External Power Supply

Tuner

Digital

QAM/8VSB

 

 

Analog

NTSC

 

 

 

 

 

Decryption

 

Pro:Idiom

 

 

Inputs

RF Input

One

 

 

RS232

 

For servicing

 

 

Outputs

HDMI

With HDCP

 

 

Digital Audio

Optical

 

 

 

Analog Audio

L/R Audio - (2) RCA Connectors

 

 

Standard

Product Safety

Risk Assessment based on IEC60950

STB uses external power supply

EMC

FCC (Class B)

 

 

 

Environmental

RoHS

 

 

OSD

English

 

Co-ordinate Font, Color & Position

Control

Display

RJ12 Connector

MTI to RS232 Communication Cable

Ports

PPV

RJ12 Connector

MTI command protocol

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Copyright 2006 – Enseo, Inc.

 

 

 

 

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Sony manual Which hospitality systems is the EBS-SP35 Compatible With?, How do I receive technical support?