TROUBLESHOOTING / FAQ

Troubleshooting

Display Show Blank Screen and “No Input”

The EBS-SP35 is designed to only work with specific Sony displays. To activate the video, the EBS-SP35 must communicate with the display via the Communication Cable.

Possible Remedies:

-Check the power to the EBS-SP35. Make sure that the green LED light is visible from the top of the box.

-Check that the Communication cable is connected properly between the EBS-SP35 and the Sony Display

o The RJ12 (phone jack style) connector must be connected to the CONTROL – DISPLAY input on the SP35

o The 9-Pin Serial connector must be connected to the REMOTE connection.

ƒ(Note: on the Sony Plasma monitors, an Null Modem adapter may be necessary to provide communication over the RS232 connector)

oThe 1/8-inch mini-jack must be plugged into the Control-S OUT port

-Make sure you are using the EBS-SP35 with one of the following Sony displays:

L:CD Models

 

 

- FWD-32LX2

- FWD-32LX1/R

- KLH-W26 **

- FWD-40LX2

- FWD-40LX1

- KLH-W32 **

Plasma Models

-FWD-50PX2

-FWD-42PX2

-FWD-42PV1

**- The KLH-W26 / KLH-W32 models can support the EBS-SP35, yet they require a BKM-FW20 option card which is standard on the LX2 models. The KLH models are designed to use the ICS- SP30 card version of the HD Tuner.

The Display and/or EBS-SP35 Do Not Respond to Remote

Possible Remedies

-Check that both the display and EBS-SP35 have power attached

-Check that the Communication Cable is correctly attached.

oThe 1/8-inch mini-jack connector must be plugged into the Control-S OUT

connection on the display.

oBe sure that this plug is NOT plugged into the Control-S IN

My Display Does Not Respond to The Remote or Button on the Display Possible Remedies

-It is possible that the Communication Cable became disconnected during operation and the display must be reset

-Review the Section “Controlling the Sony Display” on Page 18 for further details.

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Copyright 2006 – Enseo, Inc.

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Sony manual Troubleshooting, Display Show Blank Screen and No Input, Display and/or EBS-SP35 Do Not Respond to Remote