Troubleshooting

If you run into any problems using the printer, use the following table to troubleshoot the problem.

If the problem persists, consult your Sony dealer.

When you use the printer with the printer utility, see also the User’s Guide for Printer Utility.

Cannot operate the printer after the power switch is turned on.

mConnect the AC power cord to an AC outlet securely (page 10).

The television displays no images.

mSet the input selector of the television to “VIDEO.”

mTurn on the printer and connected devices including the television and the video equipment.

mConnect the printer to the television and video equipment (page 9).

mInsert a floppy disk which is formatted in the MS- DOS format properly. Check that images are recorded on the inserted floppy disk.

mStart playback on the video equipment.

mSet INPUT SELECT to appropriate position.

Error message appears on the TV screen.

mRefer to “If an error message appears” on page 42.

Cannot remove the print cartridge.

mTurn the printer off then on. After the motor sound stops, try to remove the cartridge (page 15).

Printing takes longer than usual.

mIf the printing indicator is flashing, see “If the indicators are on” on page 43.

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