Symptom | Check these items | |
Picture is ghosting | • | Eliminate the use of video cable extensions and/or video switch boxes. |
| • | Check that all plugs are firmly seated in their sockets. |
Edges of the image are curved | • Adjust the geometry (page 12). |
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| xProblems caused by the connected computer or other equipment |
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| • Change your desktop pattern. |
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Color is not uniform | • Degauss the monitor* (page 15). If you place equipment that generates a magnetic field, |
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| such as a speaker, near the monitor, or if you change the direction the monitor faces, color |
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| • Adjust the landing (page 14). |
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White does not look white | • Adjust the color temperature (page 12). |
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| • Check that the five BNC connectors are connected in the correct order (page 6). |
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Letters and lines show red or blue | • Adjust the convergence (page 15). |
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shadows at the edges |
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Monitor buttons do not operate | • If the control lock is set to ON, set it to OFF (page 15). |
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IMAGE RESTORATION function | • Before using this function, the monitor must be in normal operation mode (green power |
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does not operate | indicator on) for at least 30 minutes. For more information on using the IMAGE |
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| RESTORATION function, see page 14. | GB | |
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| • Adjust the computer’s power saving settings to keep the monitor in normal operation |
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| RES TORA T I ON |
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USB peripherals do not function | • Check that the appropriate USB connectors are securely connected (page 8). |
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| • Check that the ! (power) switch is in the “on” position. |
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| xProblems caused by the connected computer or other equipment |
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| • Check that the power of any |
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| • Install the latest version of the device driver on your computer. Contact your device’s |
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| manufacturer for information about the appropriate device driver. |
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| • If your USB compliant keyboard or mouse does not function, connect them directly to |
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| your computer, reboot your computer, and make any necessary adjustments to the USB |
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| settings. Then reconnect the keyboard or mouse to the monitor. If you connect a keyboard |
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| or mouse to the USB connectors and then boot your computer for the first time, the |
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| peripheral devices may not function. |
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| • For customers using Windows 95 |
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| 2. Click on the Device Manager tab. Scroll down and select Universal Serial Bus |
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| Controller. |
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| If Universal Serial Bus Controller does not appear, you need to load a USB supplement |
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| disk. Contact your computer’s manufacturer for more information about obtaining a |
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| USB supplement disk. |
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| 3. Select Generic USB Device from the USB controller list and click on Properties. |
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| 4. If there is a check in the box next to “Disable in this hardware profile,” remove the |
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| check. |
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| 5. Click on Refresh. |
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A hum is heard right after the | • This is the sound of the |
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power is turned on | automatically degaussed for 3 seconds. |
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*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
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