Sony HC7, HDR-HC5 Troubleshooting, Horizontal bands appear, You cannot use [SUPER NS], [STEADYSHOT] does not function, The auto focus does not function

[COLOR SLOW S] does not operate correctly.

•[COLOR SLOW S] may not operate correctly in total darkness. Use NightShot or [SUPER NS].

You cannot use [SUPER NS].

•The NIGHTSHOT switch is not set to ON (p. 28).

The auto focus does not function.

•Set [FOCUS] to [AUTO] (p. 46).

•The recording conditions are not suitable for auto focus. Adjust the focus manually (p. 46).

[STEADYSHOT] does not function.

• Set [STEADYSHOT] to [ON] (p. 49).

The BACK LIGHT function does not function.

•The BACK LIGHT function does not work during Easy Handycam operation (p. 23).

The [FLASH LEVEL] cannot be changed.

•[FLASH LEVEL] (p. 47) cannot be changed during Easy Handycam operation.

Tiny spots in white, red, blue, or green appear on the screen.

•The spots appear when the shutter speed is slow or when you are recording in [SUPER NS] or [COLOR SLOW S]. This is not a malfunction.

The subjects passing fast by the frame might appear crooked.

•This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image device (CMOS sensor) reads out image signals, the subjects passing by the frame rapidly might appear crooked depending on the recording conditions.

The color of the picture is not correctly displayed.

• Deactivate the NightShot function (p. 28).

The screen picture is bright, and the subject does not appear on the screen.

•Set the NIGHTSHOT switch (p. 28) to OFF, or cancel the BACK LIGHT function (p. 28).

The screen picture is dark, and the subject does not appear on the screen.

•Press and hold DISPLAY/BATT INFO for a few seconds to turn on the backlight

(p. 19).

Horizontal bands appear.

•This may occur when recording pictures under lighting from a discharge tube, such as a fluorescent lamp, sodium lamp, or mercury lamp. This is not a malfunction.

•For HDR-HC7:

This may be alleviated by adjusting the shutter speed (p. 45).

Black bands appear when you record a TV screen or computer screen.

•For HDR-HC5:

Set [STEADYSHOT] to [OFF] (p. 49).

•For HDR-HC7:

Adjust [SHUTTR SPEED] (p. 45).

Troubleshooting

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