Troubleshooting |
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Error messages | PIN blocked/PIN2 blocked | |
Insert SIM | Possible cause: You have entered your PIN or PIN2 | |
code incorrectly three times in a row. | ||
Possible cause: There is no SIM card in the phone | Solution: To unblock, % 78 SIM card lock. | |
or you may have inserted it incorrectly. | Codes do not match | |
Solution: Insert a SIM card. % 5 To insert SIM card | ||
Possible cause: The two codes that you have entered | ||
Possible cause: The SIM card connectors need | do not match. | |
Solution: When you want to change a security code | ||
cleaning. | ||
(for example your PIN) you have to confirm the new | ||
Solution: Remove the SIM card and clean it. Also | ||
code by entering exactly the same code again. | ||
check that the card is not damaged in a way that | ||
may prevent connection to the phone connectors. | ||
No netw. coverage | ||
In that case, contact your network operator for a | ||
new SIM card. | Possible cause: Your phone is not receiving any | |
Insert correct SIM card | radio signal, or the received signal is too weak. | |
Solution: Contact your network operator and make | ||
Possible cause: The phone is set to work only with | sure that the network has coverage where you are. | |
certain SIM cards. | If so, try to do a new search. | |
Solution: Check if you are using the correct | Possible cause: The SIM card is not working | |
operator SIM card for your phone. | properly. | |
Solution: Insert your SIM card in another phone. | ||
| ||
Wrong PIN/Wrong PIN2 | If you still get the same or a similar message, please | |
Possible cause: You have entered your PIN or PIN2 | contact your network operator. | |
Possible cause: The phone is not working properly. | ||
incorrectly. | ||
Solution: Insert your SIM card in another phone. If | ||
Solution: Enter the correct PIN or PIN2 } Yes. | ||
this works, it is probably the phone that is causing | ||
the problem. Please contact the nearest | ||
| Sony Ericsson service location. |
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