| Troubleshooting | |
I cannot use the Internet/WAP | Solution: Go to www.SonyEricsson.com/support, | |
Possible cause: Your subscription does not include | choose your phone model, then choose “Product | |
data capability. | information” - “Getting started”. The guide | |
Solution: Please contact your network operator. | “Synchronizing the phone with a computer” contains | |
Possible cause: Internet settings are missing | installation instructions and a troubleshooting guide, | |
or incorrect. | that may assist you in solving the problem. | |
Solution: Go to www.SonyEricsson.com/support, | Master reset | |
choose your phone model, then choose “Phone setup | ||
– WAP” and follow the instructions. % 62 Settings. | The changes that you have made to settings and the | |
The phone cannot be detected | content that you have added or edited, will be deleted. | |
• If you select Reset settings, the changes that you | ||
by other users via Bluetooth | have made to settings will be deleted. | |
Possible cause: You have not turned Bluetooth on. | • If you select Reset all, in addition to your changes | |
Solution: Make sure that Bluetooth is turned on and | to settings, all contacts, messages, personal data, | |
and content that you have downloaded, received | ||
or edited will also be deleted. | ||
I have problems synchronizing or | To reset the phone | |
transferring data between my phone | 1 } Settings } the General tab } Master reset. | |
and my computer, when using the | 2 } Reset settings or } Reset all. | |
USB cable that came with the phone | ||
3 } Yes to continue. | ||
Possible cause: The cable has not been properly | ||
4 Enter the phone lock code (0000 or the new code | ||
detected and installed on your computer. The software | ||
that came with your phone has not been properly | if you have changed it) } OK. | |
installed on the computer. | If you select Reset all, content such as melodies and | |
| pictures that you have downloaded, received or edited | |
| is also deleted. | |
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