Troubleshooting

Troubleshooting

No battery icon appears when I start

Why doesn’t the phone work the way I want?

charging the phone

Possible cause: The battery is empty or has not been

This chapter lists some problems that you might

used for a long time.

Solution: It may take up to 30 minutes before the

encounter while using your phone. Some problems

battery icon appears on the screen.

require you to call your network operator, but you

can easily correct most of the problems yourself.

Some menu options appear in grey

However, if you need to hand in your phone for

Possible cause: Grey text indicates a function that

repair, please note that you may lose information

is temporarily unavailable. A service is not activated

and content that you have saved in your phone. You

or your subscription does not support the function.

are advised to make a copy of such information

Solution: Contact your network operator.

before handing your phone in for repair.

Possible cause: Since you cannot send themes,

For more support go to www.SonyEricsson.com/

pictures and sounds that are copyright-protected,

support.

the Send menu is sometimes unavailable.

 

I have problems with memoryI do not understand the language
capacity or the phone working slowly
in menus

Possible cause: The phone memory is full or the

Possible cause: The wrong language is set

memory contents are not properly organized.

in the phone.

Solution: Restart your phone every day to free

Solution: Change the language, % 13 Phone

memory and increase the capacity of your phone.

language.

You also have the option to do a Master reset. Some

 

of your personal data and settings you have made

I cannot turn on the phone

will be lost when doing this. % 83 Master reset.

Possible cause: The battery is discharged.

 

 

Solution: Recharge the battery,

 

% 6 To charge the battery.

 

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