Cisco Systems UBR-3X10 manual Troubleshooting the Installation and Setup, C H A P T E R

C H A P T E R 6

Troubleshooting

This chapter contains troubleshooting information for the Cisco uBR 3x10 RF Switch.

Troubleshooting the Installation and Setup

	Figure 6-1 on page 6-2shows the general troubleshooting strategy described in this chapter to troubleshoot
	possible scenarios under which the system may not perform because of the Cisco uBR 3x10 RF Switch
	hardware being inappropriately installed or set up. Refer to this chart, as necessary, to follow the steps
	to isolate hardware problems to a specific module; then resolve the problem, if possible.
	If you are unable to easily solve the problem, see the “Obtaining Technical Assistance” section on
	page 12 for information on contacting Cisco technical assistance.
	To efficiently address your specific situation, use the checklist (Table 6-1) to log information that you
	will need to provide to the Cisco technical assistance representative.
Table 6-1	Information Checklist
Description	Information

Date you received your Cisco uBR 3x10 RF Switch

Chassis serial number

Type of software and release number

Maintenance agreement or warranty information

Brief description of the problem you are having

Brief explanation of the steps you have taken to isolate and resolve the problem

Cisco uBR-3x10 RF Switch Hardware Installation and Cabling Guide

OL-1984-06 6-1