
Chapter 6 Troubleshooting
Troubleshooting the Installation and Setup
Troubleshooting Upstream and Downstream Switch Modules
Each upstream and downstream switch module has four LEDs that indicate the working status of the port. The upstream switch module operates over the frequency range of 5 to 70 MHz. The downstream
Each switch module takes on eight signal inputs from the power splitter and routes the signal to a protect output, or splits the inputs into two groups of four inputs and sets up the switch to select one of four inputs as a protect output. The relays are electromechanical and controlled through the power interface connector.
The switch card should provide a minimum of 60 dB of isolation from connector port to connector port during normal operation and more than 20 dB when operating in protect mode.
Status LEDs
Each upstream and downstream switch module has four LEDs on the faceplate that indicate the working status of the port as described in Table
Table | Switch Board LED Descriptions | |
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LED Name | Color | Description |
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Protect 1 | Green/Yellow | Indicates CMTS/PROTECT 1 |
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Protect 2 | Green/ Yellow | Indicates CABLE PLANT/PROTECT 2 |
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Error 1 | Off/Yellow | Indicates a channel problem in 1 |
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Error 2 | Off/Yellow | Indicates a channel problem in 2 |
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When an upstream or downstream switch module initially boots, the LEDs briefly cycle on in sequence. After the bootup,
•The PROTECT1/PROTECT2 LEDs are on/off for single protect mode, or on/on for dual protect mode. The LED color reflects the current setting of the module protect mode
•The ERROR1/ERROR2 LEDs stay on until the Ethernet controller detects and enumerates the switch module.
•If either of these LEDs remain on (yellow) after the system boot sequence, there is either a communications failure or a switch position failure. Use the test module command to diagnose failure.
If you are unable to resolve the problem, refer to the “Obtaining Technical Assistance” section on page 12 for information on contacting Cisco technical assistance.
Cisco
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