Sony KD 27FS170, KD 36FS170, KD-27FS170, KD-32FS170, KD-36FS170 Other Information, General, Problem, settings, is flashing, on the screen, to the factory, The TV is dirty, component video, outputs (YPBPR), control password

Troubleshooting

If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.

Problem	Possible Remedies
I want to reset the TV	❏ Turn on the TV. While holding down the	button on the
to the factory	remote control, press the POWER button on the TV front panel.
settings	The TV will turn itself off, then back on again. Release the
	button.

The TV is dirty	❏ Clean the TV with a soft dry cloth. Never use strong solvents
	such as thinner or benzine, which might damage the finish of
	the cabinet.

I lost the parental	❏ In the password screen in the analog Parent Control Menu, enter
control password	the following master password: 4357. After using the master
	password, you must create a new password. You cannot use the
	master to unlock currently blocked channels.

There is a black box	❏ You have selected a text option in the Setup menu (page 28) and
on the screen	no text is available. To turn off this feature, select Off in the
	Caption Vision option. If you were trying to select closed
	captioning, select CC1-4 instead of Text1-4.

There was a blackout	❏ Press the POWER button on your remote control or on the TV
or power outage, and	front panel. If the problem persists, see “Contacting Sony” on
now the TV won't turn	page 37.
on and the timer LED
is flashing

I can’t connect the	❏ You must set up your DVD player before you can connect it
DVD player using	using component video outputs (YPBPR). Disconnect the DVD
component video	player and set it up, referring to the DVD manual for
outputs (YPBPR)	instructions. Then, connect it to the TV again following the
	instructions on page 7.