Other Information

Remote Control

Problem

Possible Remedies

I cannot operate the

❏ Check the orientation of the batteries.

remote control

❏ Batteries could be weak. Replace them (page 2).

 

❏ Move the TV three to four feet away from fluorescent lights.

 

 

I cannot change

❏ Make sure you have not inadvertently switched your TV from

channels with the

the channel 3 or 4 setting if you are using another device to

remote control

change channels.

 

 

I lost the remote

❏ You can use the front panel controls to access your menus,

control

change channels, adjust the volume, or change video inputs

 

(page 2). Contact your nearest Sony Dealer to order a

 

replacement. To find out the nearest dealer, please call our Sony

 

Direct Accessory and Part Center at 1-800-488-7669 (U.S.

 

residents only).

 

 

Video

Problem

Possible Remedies

No picture, no

❏ Make sure the power cord is plugged in.

sound

❏ If a red light flashes on the front of your TV for more than a few

 

minutes, disconnect and reconnect the power cord. If the

 

problem continues, call your local service center.

 

❏ Check the TV/VIDEO setting. When watching TV, set it to TV;

 

when watching video equipment, set it to VIDEO 1, 2, 3 or 4.

 

❏ Make sure you have inserted the batteries correctly into the

 

remote control (page 2).

 

❏ Try another channel to rule out station trouble.

 

 

Poor or no picture,

❏ Adjust the Picture setting in the Video Menu (page 21).

good sound

❏ Adjust the Brightness setting in the Video Menu (page 21).

 

❏ Check the antenna and/or cable connections (page 6).

 

 

No color

❏ Adjust the Color setting in the Video Menu (page 21).

 

 

Snow on the screen

❏ Check the Cable setting in the Channel Setup Menu (page 22).

 

❏ Check the antenna and/or cable connections (page 6).

 

❏ Make sure the channel selected is currently broadcasting.

 

 

Dotted lines or

❏ Adjust the antenna.

stripes

❏ Move the TV away from other electronic equipment. Some

 

electronic equipment creates electrical noise, which can interfere

 

with TV reception.

 

 

Double images or

❏ Check your outdoor antenna or call your cable service.

ghosts

 

Bars appear at the top and bottom of the screen

❏Some wide-screen programs are filmed in aspect ratios that are greater than 16:9, such as 2.35:1. (This is especially common with theatrical releases). Your TV will show these programs with bars at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider).

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