Problem | Possible Remedies |
Cannot cycle through | ❏ Be sure the Video Label option is not set to Skip (see page 28). |
the other video |
|
equipment connected |
|
to the TV |
|
|
|
Screen Mode feature | ❏ Screen Mode is available only for digital 16:9 programming in |
does not function | digital tuning mode. See page 17 for details. |
|
|
VIDEO 3 input | ❏ VIDEO 3 inputs accept only 480i signal formats. Be sure the |
problems | connected device is not set to output a format 480p or higher. |
|
|
Audio
Problem | Possible Remedies | |
Good picture, no | ❏ Press | so that Muting disappears from the screen. Your TV |
sound | may be set to Auto SAP in the MTS option within the Setup | |
| Menu. |
|
❏Press VOL+ to adjust your TV's volume.
Low or no audio | ❏ Some cable boxes have volume level controls. Check and see if |
(TV and cable box) | your cable box remote has a volume control. |
|
|
Channels
Problem | Possible Remedies |
|
I cannot receive | ❏ Make sure Cable is set to Off in the Channel Setup Menu | |
higher number |
| |
channels (UHF) when | ❏ Perform Auto Program to add channels that are not presently in | |
using an antenna | memory (page 13). |
|
|
| |
Cable stations don’t | ❏ Make sure Cable is set to On in the Channel Setup Menu | |
seem to work |
| |
| ❏ Perform Auto Program to add channels that are not presently in | |
| memory (page 13). |
|
|
| |
I have no digital | ❏ You may not have any digital channels available. Try running | |
channels | the Auto Program feature to search for digital channels (see | |
| page 31). If there are none available, press the | button to |
| switch to analog mode. |
|
|
|
|
Contacting Sony
Before calling our Customer Information Services Center or visiting our website, reset the TV to factory settings (see page 13). Please have your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.
Our Customer Information Services Center phone number is
Information Other
37