ConditionExplanation/Solution

There is a significant difference in the output volume level between

DIGITAL MEDIA PORT input and TV or other equipment input

• Adjust “Volume Offset” setting in the “Sound” menu (page 36).

Connection Diagnostic Results

“Connection successful.”does

Check Connections

not appear

• Use a straight cable for the LAN cable.

 

• Check if the cable is connected firmly.

 

• Check the connection between the TV and the network device.

 

Check Settings

 

• Change the IP address for the DNS server (see “Checking the Network

 

Connection” on page 32) while referring to the following.

 

– Contact your Internet service provider.

 

– Specify the IP address of the router if you do not know the DNS of

 

your Internet service provider.

 

 

Home Network

 

 

 

The server cannot be found, a • Once server settings are changed, turn the TV off and on by pressing 1

 

list cannot be retrieved, and

on the TV.

 

playback fails

• Execute “Server Diagnostics” (page 33).

 

 

When using a PC as the server

 

 

• Check if the PC is turned on. Do not turn off the PC while accessing.

 

 

• If security software is installed on the server, be sure to allow

 

 

connections from external devices. For details, see the manual supplied

 

 

with your security software.

 

 

• The load on the PC may be too high or the server application may

 

 

become unstable. Try the following:

 

 

– Stop the server application and restart it.

 

 

– Restart the PC.

 

 

– Reduce the number of applications running on the PC.

 

 

– Reduce the amount of content.

 

 

 

 

Changes on the server are not

• Sometimes changes are not applied to displays on the TV even though

 

being applied or displayed

content has been added and/or deleted on the server. If this happens, go

 

content differs from content

back up one level and try opening the folder or server again.

 

on the server

 

 

 

 

 

Photo and/or music files do

Preliminary Check

 

not appear or icons are not

• Check that the connected device supports DLNA.

 

displayed

• Operations are not guaranteed for all servers. Also, operations differ

 

 

depending on the features of the server and the content in question.

 

 

• Turn the connected device on.

 

 

Check Connections

 

 

• Check that the LAN cable and/or mains lead of the server has not

 

 

become disconnected.

 

 

Check Settings

 

 

• Check that the connected device is registered under “Server Display

 

 

Settings” (page 33).

 

 

• Check that the server is correctly configured.

 

 

• Check that the selected equipment is connected to the network and can

 

 

be accessed.

 

 

• If the “IP Address Settings” in “Network” under “Network Settings” is

 

 

set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take

 

 

some time to recognise a device if there is no DHCP server. Execute

 

 

“Server Diagnostics” (page 33).

 

 

 

52 GB