ConditionExplanation/Solution
The TV cannot be found from
Check Connections
•Check that the LAN cable and/or mains lead of the server has not become disconnected.
Check Settings
•Check if the “Renderer Function” is activated (page 46).
•Check that the connected device is registered under “Renderer Access Control” (page 46).
Channels
The desired channel cannot be | • Switch between digital and analogue mode and select the desired digital/ |
selected | analogue channel. |
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Some channels are blank | • Scrambled/Subscription only channel. Subscribe to the pay TV service. |
| • Channel is used only for data (no picture or sound). |
| • Contact the broadcaster for transmission details. |
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Digital channels are not | • Contact a local installer to find out if digital transmissions are provided |
displayed | in your area. |
| • Upgrade to a higher gain aerial. |
General
Distorted picture and/or sound • Keep the TV away from electrical noise sources such as cars, motorcycles,
•When installing optional equipment, leave some space between the optional equipment and the TV.
•Check the aerial/cable connection.
•Keep the aerial/cable TV cable away from other connecting cables.
The TV turns off | • Check if the “Sleep Timer” is activated, or confirm the “Duration” |
automatically (the TV enters | setting of “On Timer Settings” (page 38). |
standby mode) | • If no signal is received and no operation is performed in the TV mode |
| for 10 minutes, the TV automatically switches to standby mode. |
The TV turns on automatically • Check if the “On Timer” is activated (page 38).
| Some input sources cannot be | • Select “AV Preset” and cancel “Skip” of the input source (page 40). |
| selected |
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| The remote does not function | • Replace the batteries. |
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| A channel cannot be added to | • Up to 999 channels can be stored in the Favourite list. |
| the Favourite list |
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| You have a blank TV listings | • Check the aerial/cable connection. |
| in the GUIDE Plus+ system | • Your cabling and Setup is OK, but your GUIDE Plus+ system was not |
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| connected for enough time to receive TV listings data. Leave the TV |
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| “STANDBY” overnight (24 hours) or use “Manual Data Download” |
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| (page 19). |
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| • You live in a country/region where the GUIDE Plus+ system is not yet |
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| available. Check the list of countries to see if you are in a region that is |
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| supported. |
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| (http://www.europe.guideplus.com/) |
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| HDMI equipment does not | • Check that your equipment is “Control for HDMI” compatible |
| appear on “HDMI Device | equipment. |
| List” |
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| Not all channels are tuned | • Check support web site for cable provide information. |
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| You cannot select “Off” in | • If any “Control for HDMI” compatible audio equipment is connected to |
| “Control for HDMI” | the TV, you cannot select “Off” in this menu. If you want to change the |
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| audio output to the TV speaker, select “TV Speaker” in the “Speaker” |
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| menu (page 41). |
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Information Additional