Other Information

Cleaning

Clean the ventilation holes of this TV set regularly (once a month). If dust accumulates, the cooling fan may not operate properly.

Ventilation holes

Troubleshooting

If you have questions, service needs, or requirehttp://www.sony.com/tvsupport
technical assistance related to the use of your1-800-222-SONY(7669) for US Support
Sony TV, please visit our website or call one of1-877-899-SONY(7669) for Canadian Support
the following numbers:

 

 

 

 

 

 

 

 

 

 

Condition

Explanation/Solution

 

No picture

 

 

 

 

 

 

No picture

• Check the Power Saving settings (see page 44).

 

 

 

 

Cannot receive any channels

• Make sure the power cord is connected securely.

 

 

• Turn on the power of the TV.

 

 

• Check antenna/cable connections.

 

 

• Make sure the Cable setting is correct for your TV signal source.

 

 

 

 

TV is locked to one channel

• Perform Auto Program to add receivable channels that are not present in the

 

 

TV’s memory (see pages 19 and 40).

 

 

 

 

Cannot receive or select

• Perform Auto Program to add receivable channels that are not present in the

 

channels

TV’s memory (see pages 19 and 40).

 

 

• To receive or select cable channels, make sure that Cable in the Channel

 

 

settings is set to On (see page 40). To receive or select UHF channels over an

 

 

antenna, make sure Cable is set to Off.

 

 

 

 

The TV turns off

• Check if Sleep Timer is activated, or confirm the Duration setting of Timer

 

automatically

(see page 34).

 

 

 

• Check PC Power Management in the General Settings (see page 45).

No picture from some video sources

Check the connection between the optional video equipment and the TV.

Press INPUT on the remote control (see page 24).

Press HOME on the remote control. Select your desired input from the

External Inputs list.

46