Condition

Explanation/Solution

 

Suddenly the picture gets

• The picture gets smaller during the commercials, this is due to the method the

 

smaller

provider broadcasts their contents. When HD content channels switch to SD

 

 

definition content (commercials), the picture may be small with a black border.

 

 

 

 

“Black box” on screen

• You have selected a text option and no text is available (see page 41). To turn off

 

 

this feature, set CC Display to Off. If you were trying to select closed

 

 

captioning, select CC1 instead of Text1-4.

Black bands appear at the edges of the screen

•Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider).

•Programs in 4:3 aspect ratio will have bands on left and right sides of the screen.

Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes

•This is due to the digital compression of the source content used by certain digital broadcasts and DVDs which may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. These signal compressions are more visible and are dependent on the clarity and resolution of the television.

When playing a video game,

• Set the Game/Text Mode to ON (see page 39).

there is delay between the

 

remote control and the actual

 

video

 

 

 

Remote control does not

• Check the polarity of the batteries or replace the batteries.

operate

• Point the remote control at the remote control sensor located at the front of the

 

TV.

 

• Fluorescent lamps can interfere with your remote control operation; try turning

 

off the fluorescent lamps.

 

• Keep the remote control sensor area clear from obstacles.

 

 

Cannot change channels with

• If you are using the TV to change channels, first press TV (FUNCTION) once,

the remote control

and the TV indicator lights up.

 

• If you are using another device to change channels, be sure you have not

 

inadvertently switched your TV from the channel 3 or 4 setting.

 

• If you are using another device to change channels, be sure to press

 

FUNCTION for that device. For example, if you are using your cable box to

 

change channels, be sure to press STB (FUNCTION) once, and the STB

 

indicator lights up.

Remote control does not operate non-Sony video equipment

•If you replaced the batteries to the remote control recently, the code numbers for the video equipment may need to be reset.

•There may be more than one code for the equipment that you are attempting to operate.

•There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote control. You may need to use the equipment’s original remote control.

Some digital cable channels

• Certain cable companies have limitations on the broadcast of digital cable

are not being displayed

channels. Check with your cable company for more information.

 

• The digital cable channel may be set to Hidden in the Show/Hide Channels

 

setting (see page 41).

 

 

Lost password

• Select the Password settings on the Parental Lock settings, then enter the

 

following master password: 4357. The master password clears your previous

 

password and allows you to enter a new password (see page 42).

How to reset the TV to factory settings

•Turn on the TV. While holding down V on the remote control, press POWER on the TV. (The TV will turn itself off, then back on again.) Release V. WARNING: The Reset will clear all of your customized settings including the

Parental Lock setting.

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