Sound Symptoms, No sound but good picture | Sony KDL-32W650A

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Watching TV

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Top Page > Troubleshooting > Sound Symptoms

Sound Symptoms

No sound but good picture.

Audio noise.

No audio or low audio with home theater system.

Distorted sound.

No sound but good picture.

Check the volume control.

Press MUTING or VOL + button to cancel muting.

Set [Speakers] to [TV Speakers] in the [Sound] setting. If it is set to [Audio System], TV speakers do not output sound regardless of the TV’s volume control.

When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal.

Audio noise.

Make sure that the antenna is connected using a 75-ohm coaxial cable.

Keep the antenna cable away from other connecting cables.

To avoid TV interference, make sure to use an undamaged antenna cable.

No audio or low audio with home theater system.

Set [Speakers] to [Audio System] in the [Sound] setting.

Set [Audio Out] to [Fixed] in the [Sound] setting.

Distorted sound.

Check the antenna/cable connection.

Keep the antenna/cable away from other connecting cables.

Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical device.

When installing optional device, leave some space between the device and TV.

Perform [Fine Tune]/[AFT] to improve sound for analog reception.

Set [Audio Filter] to [Low] or [High] to improve sound for analog reception. ([Audio Filter] may not be available depending on your region/country.)

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Sony KDL-32W650A Sound Symptoms, No sound but good picture, Audio noise, No audio or low audio with home theater system

Contents

KDL-50W650A/32W650A Basic Operations Basic Operations Terminals TV Controls/Terminals/IndicatorsRemote Control Parts Description Changing Display/Audio Watching TVSelecting Channels Watching Twin Picture Audio System Using Other DevicesBD/DVD Player Using Bravia Sync Devices Using Bravia Sync Devices Useful Functions Picture/Sound Auto AdjustmentSaving Power Consumption Using Clock/Timers Using Skype Using InternetConnecting to the Internet Home Network Settings Using Home Network General Settings Configuring Various SettingsPicture/Screen Settings Selecting picture mode Channel Settings Support Software Update Troubleshooting To return to the previous screen How to Use BookmarksTo access the bookmarked To save a Basic Operations Using Other Devices Using Internet Troubleshooting To operate functions using the color buttons How to use remoteUsing / / / and Buttons Using Return and Color Buttons Categories in the Home Menu Home Menu screenOverview Tips SettingsSteps Available Options Setting MemoryPicture Mode Reset Picture Color TemperatureResolution Backlight Advanced Settings Enjoy Internet on TV Searching for Information How to use i-Manual To close the i-Manual Displaying the Page Again While Operating the TVSaving Frequently Viewed Pages Bookmark To go to the main Useful Options button Quickly Accessing Functions by the Options Button To change the picture size Displaying left-and-right pictures P&PAvailable Combinations of Two Pictures This function is not available with PC format signals Watch connected device Blinking Blinking speed depends on status TV is turned on FrontIllumination LED Sensors and Illumination Sony Corporation Input select/ Select/Confirm PowerCH +/- Channel/ / , +/- Volume Right LAN Bottom Video Rear Hdmi Left DC in 19.5 USB PIC OFF Top Color buttons Upper SEN Middle Display Lower Muting VOL + Selecting channels from the Home Menu Fast Zapping To change the settings laterSelecting channels by the CH +/- buttons Auto Program Selection Selecting channels by the number buttons To move the inset window Displaying picture-in-picture PIP Sony Corporation Display information Subtitles/Closed captions Available Options 43 Original Source Screen format/Wide Mode Fine-Full Available Options 169 Original SourceCaptions Fine-Normal Available Options PC Timing Mono Audio for analog modeStereo Auto SAP Making a Connection Hdmi connection Component video connection Composite connection Digital Still Camera/Camcorder To check the supported file formats USB DeviceTo automatically display thumbnail view or a slideshow Tips Corresponding PC input signal Sony Corporation Hdmi connection Optical audio connection Audio cable connection To charge an MHL device To switch to MHL input automaticallyMHL Device Checking supported file formats Playable file formats Setting Bravia Sync Video camera Available Bravia Sync OperationsBD/DVD player AV amplifier Device Selection Using the Sync MenuAvailable Items TV Control Device Control None Setting Buttons to Control the HDMI/MHL Device Menu Keys Tuning KeysTuning and Menu Keys Displaying the Bravia Sync Device List General AutoAuto 24p Sync Animation CinemaSports Music Overview To sort the list of applications To access items added to FavoritesAdding to Favorites To remove an item from Favorites Screen High Saving power by picture brightnessPicture Off Off Low Turning the TV off by monitoring idle time Turning the TV off by monitoring input signal Setting the current time manually Setting the on timer Setting the sleep timer To change the duration period Using TV as Picture Frame Sony Corporation Setting parental lock password Setting viewing restriction Sony Corporation Blocking specific channels To turn off the built-in wireless LAN Wireless connection built-in wireless LAN Tips Wired connection with a LAN cable Sony Corporation Setting IPv6 Sony Corporation To change the character size Browsing WebsitesTo enter a URL Sony Corporation To avoid video/sound interruption To seek forward/backward in video contentWatching Internet Video To update Internet Video content services About the status icons in the Home Menu Performing initial setup 103 About the status icons in the contact list Making a call To receive a call About the status icons in the call history listTo call by entering a phone number To add contacts to the contact list 106 To display a bookmark Current View Information SearchTo operate the search result To search again 108 Keyword Search 110 Playing Content on a PC 112 Enabling the renderer function Allowing/blocking access from controller Smart Select Making advanced renderer settingsAuto Access Permission Selecting servers to display Checking server connection Playing Content with Renderer Function Using a Smartphone/Tablet as a Remote 120 If the connection does not succeed Using Wi-Fi Direct Function To list connected devices/deregister devices To connect another deviceTo change the name of the TV shown on the connected device Using Screen mirroring 124 Vivid Selecting picture mode Game-Original StandardCustom Game-Standard Locking picture adjustment Available Options for inputs other than a PC Setting screen size/positionWide Mode Available Options for PC input Sound Mode Adjusting various sound settings e.g. bass/treble/balance Equalizer Advanced Auto VolumeVolume Offset Sound Booster Wall Mount Setting sound according to TV positionTable-Top Stand 133 Checking signal information Selecting the cable/antenna signal Tuning channels automatically Adding digital channels Setting channels to surf with CH +/- buttons Editing channel labels Fine adjusting analog channels Large Setting the information bannerSmall Medium Digital CC Setting closed captionsCC Display Analog CC Turning off the key tone of remote control operations Turning off start-up logo Simple Response Demo ModeAuto Brightness Adjust Dark Setting menu language Setting your region Selecting speakers to output sound Outputting sound from headphones 150 Setting headphone speaker link Managing external inputs Component Switching the video input Making detailed settings of video input 155 Running initial setup Checking Sony contact information Uploading operation history Updating broadcast/service software Updating TV’s software TV turns on automatically Power SymptomsTV turns off automatically Distorted picture Picture/Screen SymptomsTiny black points and/or bright points appear on the screen Picture quality is not as good as viewed at the store Suddenly the picture becomes small Screen format/wide mode changes automaticallyBlurry picture or poor color There is lag between video and sound TV screen feels warm Demonstration mode appears in the screen Only snow noise or black picture appears on the screen Broadcast Reception SymptomsThere is picture or sound noise when viewing a TV channel Ghosting or double images appear Noisy picture You cannot receive or select channelsSome digital cable channels are not displayed Broadcast HD formats have poor quality No audio or low audio with home theater system Sound SymptomsNo sound but good picture Audio noise Some input sources cannot be selected Connected Device SymptomsNo picture from connected device You cannot select connected device in the Home Menu TV does not output picture and/or sound from the MHL device Photo images or folders take time to displayYou cannot find a connected Bravia Sync Hdmi device You cannot control a second AV receiver Network/Application Symptoms Poor picture on Internet Video Certain Internet video content displays a loss of detailGood picture quality but no sound on Internet video content Apps are inaccessible TV cannot access the Internet when IPv6 is set Your TV cannot connect to the server Home Network SymptomsServer is inaccessible 174 Remote control does not operate Remote Control Symptoms Video or sound sometimes cuts out Screen mirroring SymptomsSome pay contents cannot be played TV cannot connect to a Miracast compatible device TV SideView Symptoms Wi-Fi 5GHz Symptoms 179 Foto Video Vídeo 音频编解码器幕类型大分辨率内部 / 外部 VP8 Taxa de Amostragem do Áudio Codec em Conteúdo de Vídeo External Subtitle Sami