Sony KDL-32W650A, KDL-50W650A Troubleshooting

i-Manual Print Font Size

Basic Operations

Parts Description

Watching TV

Using Other Devices

Using “BRAVIA” Sync

Devices

Useful Functions

Using Internet

Using Home Network

Configuring Various

Settings

Troubleshooting

How to Use Bookmarks

Top Page > Troubleshooting

Troubleshooting

Power Symptoms

Picture/Screen Symptoms

Broadcast Reception Symptoms

Sound Symptoms

Connected Device Symptoms

Network/Application Symptoms

Home Network Symptoms

Remote Control Symptoms

Screen mirroring Symptoms

TV SideView Symptoms

Wi-Fi 5GHz Symptoms

Notes

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Contents

Main KDL-50W650A/32W650A Basic Operations Parts Description Watching TV Using Other Devices Using BRAVIA Sync Devices Useful Functions Using Internet Using Home Network Configuring Various Settings Page Troubleshooting i-Manual Print Font Size How to Use Bookmarks To save a page To access the bookmarked page To return to the previous screen To remove a bookmark Basic Operations Parts Description Watching TV Using Other Devices Using BRAVIA Sync Devices Useful Functions Using Internet Using Home Network Configuring Various Settings Troubleshooting i-Manual Print Font Size How to use remote Using / / / and Buttons 1 . 2 . Using RETURN and Color Buttons To return to the previous screen To operate functions using the color buttons Home Menu screen Categories in the Home Menu Page Adjusting various picture settings (e.g. picture brightness/color) Page Page Enjoy Internet on TV 2 . 3 . How to use i-Manual Searching for Information 1 . 2 . 3 . 4 . Displaying the Page Again While Operating the TV Saving Frequently Viewed Pages (Bookmark) Useful OPTIONS button Quickly Accessing Functions by the OPTIONS Button 1 . 2 . 3 . Displaying left-and-right pictures (P&P) Page Watch connected device Front Illumination LED Page Right Bottom Rear Left Right Top Upper Middle Lower Bottom Selecting channels from the Home Menu 1 . 2 . 3 . i-Manual Print Font Size Selecting channels by the CH +/- buttons 1 . 2 . 3 . To change the settings later. Selecting channels by the number buttons i-Manual Print Font Size Displaying picture-in-picture (PIP) 1 . 2 . 3 . To move the inset window Page Display information Subtitles/Closed captions Screen format/Wide Mode Available Options (4:3 Original Source) Available Options (16:9 Original Source) Page Audio (for analog mode) 3 . HDMI connection 1 . 2 . 3 . Component video connection 1 . 2 . 3 . Composite connection Digital Still Camera/Camcorder 1 . 2 . 3 . i-Manual Print Font Size USB Device 1 . 2 . 3 . 4 . 5 . To automatically display thumbnail view or a slideshow Page PC Corresponding PC input signal Page HDMI connection 1 . 3 . 4 . Optical audio connection Audio cable connection i-Manual Print Font Size MHL Device 1 . 2 . To switch to MHL input automatically To charge an MHL device Playable file formats Checking supported file formats Setting BRAVIA Sync Available BRAVIA Sync Operations Using the Sync Menu 1 . 2 . Available Items Page Setting Buttons to Control the HDMI/MHL Device Page Displaying the BRAVIA Sync Device List Selecting a picture and sound setting suitable for the content Page Automatically adjusting picture brightness according to ambient light i-Manual Print Font Size Adding to Favorites 1 . 2 . 3 . To access items added to Favorites Page Saving power by picture brightness Page Turning the TV off by monitoring idle time Turning the TV off by monitoring input signal Setting the current time manually Setting the on timer Setting the sleep timer Using TV as Picture Frame Page Setting parental lock password Setting viewing restriction Page Blocking specific channels Wireless connection (built-in wireless LAN) Page Wired connection (with a LAN cable) Page Setting IPv6 Page Browsing Websites Page i-Manual Print Font Size Watching Internet Video 2 . 3 . 4 . 5 . To seek forward/backward in video content To avoid video/sound interruption To update Internet Video content services Performing initial setup Page Making a call Page Page i-Manual Print Font Size Current View Information Search 2 . 3 . 4 . To operate the search result Page Keyword Search Page Playing Content on a PC Page Enabling the renderer function Allowing/blocking access from controller Making advanced renderer settings Selecting servers to display Checking server connection Playing Content with Renderer Function 1 . 2 . i-Manual Print Font Size Using a Smartphone/Tablet as a Remote Available operations using the mobile device with the TV SideView application installed 1 . 2 . 3 . 4 . Page Using Wi-Fi Direct Function To connect another device To change the name of the TV shown on the connected device To list connected devices/deregister devices To display dialog when attempting to connect a device with the TV i-Manual Print Font Size Using Screen mirroring 1 . 2 . To list connected devices/deregister devices To display dialog when attempting to connect a device with the TV Page Selecting picture mode Page Locking picture adjustment 3 . 4 . Setting screen size/position 2 . 3 . Available Options (for inputs other than a PC) Available Options (for PC input) Adjusting various sound settings (e.g. bass/treble/balance) 3 . Page Setting sound according to TV position Page Checking signal information 3 . Selecting the cable/antenna signal 3 . 4 . Tuning channels automatically 3 . 4 . Adding digital channels 3 . 4 . Setting channels to surf with CH +/- buttons 3 . 4 . 5 . 6 . Editing channel labels Fine adjusting analog channels Setting the information banner 3 . Setting closed captions 3 . Turning off the key tone of remote control operations 3 . 4 . Turning off start-up logo 3 . 4 . Turning on/off and adjusting the brightness of the illumination 3 . 4 . 5 . Setting menu language 3 . 4 . Setting your region 3 . 4 . Selecting speakers to output sound Outputting sound from headphones 3 . 4 . Controlling the volume of an audio system with the TVs remote control Setting headphone speaker link 3 . 4 . Managing external inputs 3 . 4 . 5 . 6 . Switching the video input 3 . Making detailed settings of video input 2 . 3 . Page Running initial setup 3 . 4 . Checking Sony contact information 3 . Uploading operation history 3 . 4 . Updating broadcast/service software Updating TVs software 3 . Power Symptoms TV turns off automatically. TV turns on automatically. Picture/Screen Symptoms Tiny black points and/or bright points appear on the screen. Picture quality is not as good as viewed at the store. Distorted picture. Page Page Broadcast Reception Symptoms Ghosting or double images appear. Only snow noise or black picture appears on the screen. There is picture or sound noise when viewing a TV channel. You cannot receive any channels. Page Sound Symptoms No sound but good picture. Audio noise. No audio or low audio with home theater system. Distorted sound. Connected Device Symptoms No picture from connected device. You cannot select connected device in the Home Menu. Some input sources cannot be selected. Certain programs on digital sources display a loss of detail. Page Network/Application Symptoms Sometimes video streaming quality is poor when using the wireless LAN. Wireless LAN connection fails or radio reception conditions are poor. Page Page Home Network Symptoms Your TV cannot connect to the server. A message appears stating that the TV cannot connect to your network. Server is inaccessible. Some media files in the USB device or server are not displayed. Page Remote Control Symptoms Remote control does not operate. Screen mirroring Symptoms What kind of devices can be connected to use the Screen mirroring function? The TV cannot connect to a Miracast compatible device. Video or sound sometimes cuts out. Some pay contents cannot be played. TV SideView Symptoms Wi-Fi 5GHz Symptoms The TV cannot connect with your wireless router (or access point) at 5GHz. Notes Supported Codec for DLNA / USB device DLNA/USB Codec Suportado para dispositivo DLNA/USB Photo Foto Music Msica Video Vdeo Page Page Page Page External Subtitle Legenda Externa