Problem

 

Cause/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Only snow and noise appear

 

Check if the antenna is broken or bent.

 

 

 

 

 

 

 

 

 

on the screen

 

Check if the antenna has reached the end of its serviceable life (three to five

 

 

 

 

 

 

years in normal use, one to two years at the seaside).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture (dotted lines or stripes)

Keep the TV away from electrical noise sources such as cars, motorcycles,

noise

 

 

or hair-dryers, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure that the antenna is connected using the antenna cable (supplied).

 

 

 

 

 

• Keep the antenna cable away from other connecting cables.

 

 

 

 

 

 

• Do not use a 300-ohm twin lead cable as interference may occur.

 

 

 

 

 

• Adjust the antenna direction for the minimum interference. Contact a Sony

 

 

 

 

 

 

dealer for advice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture noise when viewing a

Select “Manual Program Preset” in the “Channel Setup” menu and adjust

TV channel

 

 

“AFT” to obtain better picture reception (page 27).

 

 

 

 

 

 

 

 

 

 

 

• Select “Noise Reduction” in the “Picture” menu to reduce the noise in the

 

 

 

 

 

 

picture (page 19).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stripe noise during playback/

 

Video head interference. Keep your VCR away from the TV.

 

recording of a VCR

 

Leave a space of 30 cm between your VCR and the TV to avoid noise.

 

 

 

 

 

Avoid installing your VCR in front of the TV or beside the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good picture, but noisy sound

The TV system setting is inappropriate.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the sound of all the channels are noisy, perform “Auto Tuning” in the

 

 

 

 

 

 

“Channel Setup” menu to preset the channel again (page 26).

 

 

 

 

 

 

 

If the sound of some channels is noisy, select the channel, then perform

 

 

 

 

 

 

“Manual Program Preset” in the “Channel Setup” menu, and select the

 

 

 

 

 

 

appropriate TV system (“TV System”) (page 27).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good picture, but no sound

 

The volume level is too low. Press 2 + to increase the volume level.

 

 

 

 

 

The sound is muted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press %, or 2 + to cancel the muting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some tiny black points and/or

The picture of a display unit is composed of pixels. Tiny black points and/or

bright points on the screen

 

 

bright points (pixels) on the screen do not indicate a malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No color on programs

 

Select “Reset” in the “Picture” menu to return to the factory settings

 

 

 

 

 

 

(page 18).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No color

 

The color intensity setting is too low. Select “Color” in the “Picture” menu

 

 

 

 

 

 

to adjust the color intensity (page 18).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Adjust the antenna direction. Contact a Sony dealer for advice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lines moving across the TV

 

There is interference from external sources, e.g., heavy machineries,

screen

 

 

broadcast station nearby. Use the fine tuning (“AFT”) function (page 27).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No color or irregular color

 

Check the connection of the Y, PB/CB, PR/CR jacks of

 

 

 

/

 

1, 2.

 

 

 

 

 

 

 

 

when viewing a signal from the

Make sure that the Y, PB/CB, PR/CR jacks of

 

/

 

1, 2 are firmly seated

 

 

 

Y, PB/CB, PR/CR jacks of

 

 

/

 

in their respective jacks.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1, 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture flashes initially when

 

It might due to authentication process between HDMI equipment and TV.

changing to HDMI mode or

 

 

This does not indicate a malfunction.

 

 

 

 

 

 

 

 

 

switching on the TV with HDMI mode

Information Additional

Continued

33 GB