Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing
The
1Measure how many times the 1 (standby) indicator flashes at a time.
2Press 1 on the TV (right side) to switch it off, disconnect the AC power cord, and inform your dealer or Sony service center of how the indicator flashes.
When it is not flashing
1Check the items in the tables, below.
2If the problem still persists, have your TV serviced by qualified service personnel.
Picture
ProblemCause/Remedy
No picture (screen is dark) and no sound
•Check the power cord, antenna, and VCR connection.
•The TV is not turned on. Press 1 on the TV (right side).
•If the 1 (standby) indicator lights up in red, press TV "/1.
No picture | • The picture off feature is activated. (The | picture off indicator lights up | |
| in green.) Press any button except for 2 | , and | |
| A/B to cancel the picture off feature. |
|
|
No picture or no menu information from equipment connected to the video input jack
•Check that the optional equipment is on and press 
/
repeatedly until the correct input symbol is displayed on the screen.
•Check the connection between the optional equipment and the TV.
Distorted picture | • Check if any connected optional equipment is installed in front of the TV or |
| beside the TV. When installing optional equipment, leave some space |
| between the optional equipment and the TV. |
| • When changing channels or selecting Text, turn off any equipment |
| connected to the video input jack on the rear of the TV. |
| • Broadcast signals are too strong. Turn off or disconnect the booster if it is in |
| use. |
Double images or ghosting • Check antenna/cable connections.
•Check the antenna location and direction. Contact a Sony dealer for advice.
•Broadcast signals are reflected by nearby mountains or building. Use the fine tuning (“Fine) function (page 40). Otherwise, use a highly direction antenna.
•Use of a booster is inappropriate. Turn off or disconnect the booster if it is in use.
Snowy picture and noisy sound • The antenna connection is loose or the antenna cable is damaged. Check the cable and connection on the TV, VCR, and on the wall (page 14).
•Channel presetting is inappropriate or incomplete. Perform “Manual Program” in the “Program” menu to preset the channel again (page 40).
•The antenna type is inappropriate. Check the antenna type (VHF/UHF). Contact a Sony dealer for advice.
•The antenna direction needs adjustment. Adjust the antenna direction. Contact a Sony dealer for advice.
•Signal transmission is low. Try using a booster.