Additional Information
Problem | Possible remedies |
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Poor picture. | • | Check antenna/cable connections. |
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| Double images or ghosts. |
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| • | Check the antenna location and direction. |
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| Only snow and noise appear | • | Check if the antenna is broken or bent. |
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| on the screen. | • | Check if the antenna has reached the end of its serviceable life. | |
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| Dotted lines or stripes. | • | Keep the TV away from noise sources such as cars, motorcycles, or | |
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| No color. | • | Press PICTURE MODE to select the desired Picture Mode (page 25). | |
| Color is not correct. | • | Adjust the Picture Mode options in the | (Video) menu (page 42). |
| Dark picture. |
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| The picture is too bright. | • | Press PICTURE MODE to select the desired Picture Mode (page 25). | |
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| Picture (stripe) noise. | • | Make sure that the antenna is connected using the supplied | |
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| • | Keep the antenna cable away from other connecting cords. | |
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| • | Do not use | |
No sound./Noisy sound.
Good picture, no sound.
•Check the volume control.
•Press MUTING or VOL + so that “Muting” disappears from the screen (page 24).
•Disconnect your headphones.
•Set “Speaker” to “On” in the 
(Audio) menu (page 15). If it is set to “Off,” sound is not output from the TV’s speakers regardless of the TV’s volume control.
Audio noise. | • | Make sure that the antenna is connected using the supplied | ||
| • | Keep the antenna cable away from other connecting cords. |
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| • | Do not use |
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| • | Press MTS/SAP to select “Mono” (page 45). |
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Cannot operate the menu. | • | If the option you want to select appears in a pale color, you cannot select it. |
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Wide Screen Mode changes | • | The current Wide Screen Mode setting is automatically replaced with the 4:3 Default | ||
automatically. |
| setting when you change the channel or video input, if “4:3 Default” in the | (Screen) | |
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| menu is set to other than “Off.” If you want to lock in the Wide Screen Mode selected with | ||
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| the WIDE MODE button, set “4:3 Default” to “Off” in the | (Screen) menu (page 30). | |
Remote control does not operate.
•The batteries could be weak. Replace the batteries.
•Check the polarity of the batteries.
•If the 1/
indicator on the TV does not light in red, press I on the TV.
•Point the remote control at the remote control sensor of the TV.
•Install the TV away from fluorescent lights.
Cannot change channels with the remote control.
•Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you are using another device to change channels.
•If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 34).
Lost password.• Select the 
(Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to
enter a new password (page 48).
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