Other Information

Troubleshooting

Trouble Symptoms
and Remedies

Problem

Possible Remedies

No picture (screen not lit), no

❑ If your TV does not turn on, and a red light keeps flashing, your TV may

sound.

 

need service. Call your local Sony Service Center.

 

 

 

 

No picture.

 

 

 

 

 

 

Cannot receive any channels.

❑ Make sure the power cord is connected securely.

 

 

❑ Turn on the power of the TV.

 

 

❑

Check antenna/cable connections.

 

 

 

 

Cannot receive upper channels

❑ Set Cable to Off in the Channel menu (page 45).

 

(UHF) when using an antenna.

❑ Perform Auto Program to add receivable channels that are not presently in

 

 

 

the TV’s memory (page 45).

 

 

 

 

TV is locked to one channel.

❑ Check your Channel Fix setting (page 45).

 

 

❑ Perform Auto Program to add receivable channels that are not presently in

 

 

 

the TV’s memory (page 45).

 

 

 

 

Cannot receive any channels

❑ Perform Auto Program to add receivable channels that are not presently in

 

when using cable TV.

 

the TV’s memory (page 45).

 

 

❑ Make sure Cable in the Channel menu is set to On (page 45).

 

 

 

 

Cannot receive or select

❑ Perform Auto Program to add receivable channels that are not presently in

 

channels.

 

the TV’s memory (page 45).

 

 

 

 

The TV turns off automatically.

❑ Check if the Sleep timer is activated (page 39).

 

 

 

 

No picture from some video

❑ Check the connection between the optional video equipment and the TV.

 

sources.

❑ Press TV/VIDEO on the remote control (page 33).

 

 

❑ If you connect video equipment to the S VIDEO input of the TV, set Auto

 

 

 

YC to On in the Setup menu (page 52).

 

 

 

Poor picture.

 

 

 

 

 

 

 

Double images or ghosts.

❑

Check antenna/cable connections.

 

 

❑ Check the antenna location and direction.

 

 

 

 

Information Other

(Continued)

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