Additional Information
TroubleshootingIf the problem persists after trying the methods below, contact your nearest Sony dealer.
No picture (screen not lit), no sound
/Make sure the power cord is connected securely.
/Operate with the buttons on the projection TV.
/Insert the batteries in the remote control with the correct polarity.
/Replace the batteries with new ones if they are weak.
/Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV, and when watching video tapes, set to VIDEO1, 2, or 3 (for
/Try another channel. It could be station trouble.
/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 14)
Poor or no picture (screen lit), good sound
/Adjust PICTURE in the VIDEO menu. (page 23)
/Adjust BRIGHTNESS in the VIDEO menu. (page 23)
/Adjust convergence. (page 16)
/Check antenna/cable connections. (page 6)
/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 14)
/Remove objects from the front of the projection TV.
Good picture, no sound
/Press MUTING so that “MUTING” disappears from the screen. (page 19)
/Check the MTS setting in the AUDIO menu. (page 27)
/Make sure SPEAKER is set to ON in the AUDIO menu. (page 27)
/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 14)
No color
/Adjust the COLOR in the VIDEO menu. (page
23)
/Confirm that black and white program is not being broadcast.
/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 14)
Only snow and noise appear on the screen
/Check the CABLE setting in the SET UP menu. (page 17)
/Check the antenna/cable connections. (page 6)
/Make sure the channel is broadcasting programs.
/Press TV (black button) to change the input mode. (page 20)
Dotted lines or stripes
/Adjust the antenna.
/Move the projection TV away from noise sources such as cars, neon signs, and hair- dryers.
Double images or ghosts
/Use a highly directional outdoor antenna or a cable (when the problem is caused by reflections from nearby mountains or tall buildings).
Cannot operate menu
/If the item you want to choose appears in gray, you cannot select it. Press TV/VIDEO correctly.
/Check the CABLE setting in the SET UP menu. (page 17)
Cannot receive upper channels (UHF) when using an antenna
/Make sure CABLE is OFF in the SET UP menu. (page 17)
/Use AUTO PROGRAM to add receivable channels that are not presently in projection TV memory. (pages 14, 18)
Cannot receive any channels when using cable TV
/Make sure CABLE is ON in the SET UP menu. (page 17)
/Use AUTO PROGRAM to add receivable channels that are not presently in projection TV memory. (pages 14, 18)
Remote control does not operate
/Batteries could be weak. Replace the batteries. (page 13)
/Make sure the projection TV’s power cord is connected securely to the wall outlet.
/Press TV (FUNCTION) when operating your projection TV.
/Are fluorescent lights too close to the projection TV? Move them at least
Cannot gain enough volume when using a cable box
/Increase the volume at the cable box. Then press TV (FUNCTION) and adjust the projection TV’s volume.
The projection TV needs to be cleaned
/Clean the projection TV with a soft dry cloth. Never use strong solvents such as thinner or benzine, which might damage the finish of the cabinet.