Additional Information
Troubleshooting
Problem | Cause | |
No picture, no sound. | • | Power off. |
| • | TV in standby. |
| • | Aerial disconnected. |
Poor or no picture (screen is dark), but good sound. | • | Picture preset level adjustment. |
No picture on any channel after digital tuning. | • | No digital transmissions in your area. |
| • No digital transmissions from the transmitter you are | |
|
| currently using. |
| • | Weak signal. |
| • | Unsuitable aerial. |
Some channels are blank. | • | |
| • Programme used only for data (no picture or sound). | |
| • Programme not being transmitted. | |
Standby indicator flashing. | • | Digital mode Timer Record active (regular flash). |
| • Fault (irregular flash). | |
Good picture, no sound. | • | Volume control. |
Poor picture quality. | • | Wrong external mode selected on an RGB video source. |
No colour on colour programmes. | • | Colour level setting. |
Remote contol does not function. | • | Batteries low. |
Distorted picture when changing programmes or | • | Inputs from external equipment not switched off. |
selecting Teletext. |
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Cause | Solution | |
Power off.
TV in Standby.
Aerial disconnected.
Picture level adjustment.
No digital transmissions in your area.
•Plug in the TV.
•Press the 
button on the front of the TV.
•If the 
indicator is on, press the /
button or a programme number on the remote control.
•Check the aerial connection.
•Select 
on the TV menu system then adjust the brightness, picture and colour balance levels.
•Lift the flap of the remote control and press 
to return to the preset factory levels.
•Switch the TV to analogue mode using the ‘Automatically tuning the TV’ section of this instruction manual then contact a local installer to find out when digital transmissions start in your area.
No digital transmissions from the | • | Contact a local installer to find out which |
transmitter you are currently using |
| transmitter you should be pointing your aerial at. |
Unsuitable aerial. | • | Change your aerial to cover the channels used by digital |
|
| programmes (Contact a local installer). |
Weak signal.
Fault.
•Ensure aerial is plugged directly into the TV (not through other equipment).
•Ensure aerial is correctly aligned to transmitter.
•Upgrade to a higher gain aerial.
•Subscribe to
•See “Skipping programme position” section.
•See “Exchanging programme positions” section.
•Do not open the cabinet, refer to qualified person.
•Contact your nearest Sony Service Centre.
Volume control. | • Press the | + button on the remote control. |
•If 
is displayed on the screen, press the 
button on the remote control.
Wrong external mode selected. | • | Press the |
|
| button repeatedly on the remote control | ||
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| until the RGB symbol |
| is displayed on screen. | |||
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| |||||
Colour level setting. | • | Select | in the TV menu system then adjust the colour | ||||
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| setting. |
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•Lift the flap of the remote control and press 
to return to the preset factory level.
•If you continue to have these problems, have your TV serviced by qualified personnel.
•Never open the casing yourself.
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