Additional Information

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Suggested remedy

 

 

 

 

 

 

No picture (screen is dark), no sound

Plug the TV in.

 

Press the

 

button on the front of the TV.

 

 

 

If the

indicator is on press the

 

/ button or a numbered

 

 

 

 

 

 

button on the remote control.

 

• Check the aerial connection.

 

• Turn the TV off for 3 or 4 seconds and then turn it on again

 

 

using the

 

button on the front of the TV.

 

 

 

 

 

 

 

 

 

 

Poor or no picture (screen is dark), but

Using the MENU system, select the Picture

good sound.

 

Adjustment display. Adjust the brightness, picture and colour

 

 

balance levels.

 

• From the Picture Adjustment display select RESET to return

 

 

to the factory settings.

Good picture, no sound

• Press the

button on the remote control.

If is displayed on the screen, press the button on the remote control.

No colour on colour programmes

• Using the MENU system, select the Picture Adjustment

 

 

display and adjust the colour setting.

 

 

• From the Picture Adjustment display select RESET to return

 

 

to the factory settings.

 

 

distorted picture when changing

• Turn off any equipment connected to the scart connectors on

programmes or selecting Teletext

the rear of the TV.

 

 

Remote control does not function

• Replace the batteries.

 

 

 

The standby indicator

on the TV

• Contact your nearest Sony service centre.

flashes

 

 

If you continue to have problems, have your TV serviced by qualified personnel.

NEVER open the casing yourself.

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