Troubleshooting, Additional Information | Sony KV-HR32, KV-HR36

Additional Information

Troubleshooting

If you have any problem while viewing your TV: please check the following troubleshooting guide. If the problem persists, contact your Sony dealer.

Symptom	Possible cause		Solutions	Page
Snowy picture	• The connection is	•	Check the antenna cable and	7
::ffl :.~":-~:~": ::ID::=ttl	loose or the cable is		connection on the ~ VCR and on
~~~	damaged.		the wall.
Ifi II: jj~~!~ n;	is inappropriate or	•	under the "Setup" menu and select	88
RNoisy sound	• Channel presetting	•	Display the "Channel Setup" menu	88
RNoisy sound	incomplete.		"Manual Program" to preset the
Dot			channel again.

	• The antenna type is	•	Check the antenna type (VHF/UHF).	-
	inappropriate.		Contact a Sony dealer for advice.

	• The antenna	•	Adjust the antenna direction. Contact	-
	direction needs		a Sony dealer for advice.
	adjustment.

	• Signal transmission	•	Try using a booster.	-
	is low.

Distorted picture	• Broadcast signals	•	Display the "Channel Setup" menu	89
~	are too strong.		under the "Setup" menu and select
			"Manual Program".
			Then, select " . Sensitivity: Low".
		•	Tum off or disconnect the booster if it	-
Noisy sound			is in use.
Dot
Good picture	• The TV system	•	If the sound of all the channels are noisy,	85
00Noisy sound	setting is		display the "Channel Setup" menu under
	inappropriate.		the "Setup"menu and select"Auto
			Program" to preset the channels again.
		•	If the sound of some channels is noisy,	88
			select the channel, then display the
Dot	• The sound of the right	•	"Channel Setup" menu under the	29
Dot	• The sound of the right	•	Press ~ or (J .	29
			"Setup"menu and select the appropriate
			TV system ("TV System").
	picture is selected
	when TWIN pictures
	are displayed.

No picture	• The power cord,	•	Check the power cord, antenna and	7
	antenna or VCR is not		the VCR connections.
	connected.

	• The TV is not turned	•	Press 1/ o on the remote.	17
sound	on.	•	Press CD on the TV to tum off the TV	18
DNo				18
DGX			for about five seconds, then tum it on
			again.

961 Additional Information

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Sony KV-HR32, KV-HR36 manual Troubleshooting, Additional Information

Contents

EGA ~Do Page Features you will enjoy include Table of Contents Getting Started Secure the TV8mm Screws Clampsband Connect the antenna For optimum Performance Connect a VCR Insert the batteries into the remoteGetting Started To playa video tape, press -EJ see Set up your TV automatically Picture V-Position menu appears Display this menu next time? appearsTips Connecting optional components Connecting optional components ToG PB/CB blue Connecting a DVD player to -EJvideo input 1, 2 or 3 jacks ~~~ TV accepts the following signal formats Connecting an amplifier IIJIiII~-=====!r===r,,\ To J +c \J0r Additional tasks Watching the TVTo select a TV program quickly EEl Setting the Wake Up timer Setting the Sleep timer Selecting the picture Press DRC-MF Mode Repeatedly until you Viewing higher quality picturesReceive the desired Picture quality Customizing the picture Reality and Clarity levels Axis, the picture becomes Smoother To switch to the last adjusted Custom setting Press RESETon the remoteTo reset to the factory preset values Using wide screen mode Watching the picture in wide screen mode automatically000 When receiving Watching the picture in wide screen mode manually Using wide screen modeYou can select the desired wide screen mode manually Adjusting the position of the picture Press~ Watching two programs at the same time Displaying Twin picturesTo return to the normal screen Press CI Left picture is displayed in full screen ~-~J Selecting a TV program using PAP Picture And Picture To return to the normal screen from the PAP modeWatching two programs at the same time Iitwin To change the left picture channel Programs To return to scrolling Move ~ up or down Again Displaying multiple programs Program Index Selected program is displayed in full screen Listening with Surround sound @@@ Enjoying stereo or bilingual Mono -------l Viewing Teletext Displaying TeletextTo turn off Teletext Press O Using Fastext To access a Fastext menuAdditional Teletext tasks Setting up the remote to work with other connected equipment For example, to operate a Sony 8 mm VCR Operating a VCR using the remote Operating a DVD player using the remoteOperating video equipment Operating an MOP using the remote Operating a CD or MO player using the remoteOperating optional components Using the TVs center speaker Press Center SP again Using the ··Memory Stick·· viewer About IIMemory Stickl lFile Compatibility To prevent accidental erasure of still images and movies Using the IIMemory Stickl l viewer Advanced Operations Inserting and removing a 16Memory Stick Memory Stick media is ejected Displaying thumbnails of still images and movie files For details on inserting a Memory Stick, seeInsert a Memory Stick into the Memory Stick slot of the TV Press Memory Stick When there are more than 20 still images and movies About the Digi. Cam. Mode Digital Camera ModeDigi. Cam. Mode Viewable images About the icons on the thumbnail images About caution displays Press the number buttons or Prog + Viewing still images and movies in sequence Slide Show Slide Show menu appears To exit the Slide Show Press ~ on the remoteTo change still images and movies in Slide Show manually To change the slide advance interval 52 1 Advanced Operations Viewing a still image on the full screen Still image index menu appears Press~ Rotating a still image Each time you press~,the still image is rotated 90 degreesRotated image is stored Using the IIMemory Stick l l viewer CWo Playing movies Movie Player Movie index menu appears Using the IIMemory Sfickl l viewer Movie Player appears To select the sound To display the movie on the full screen During movie playback, move ~ up/down/right/left or press~ Protecting still images or movies Still image or movie index menu appears Using the IIMemory Stick viewer To protect a full screen imageAfter displaying a still image on the full screen see To protect a movie on the Movie Player To cancel deleting, select No, then press @ Deleting a still image or movieConfirmation message appears To erase a full screen image To erase a movie on the Movie Player Displaying the current status of ··Memory Stick·· Options menu appearsCurrent status of the Memory Stick appears Move ~ up or down to select Memory Stick Selecting folders Select Folder menu appears Advanced Operations Sorting images Options Displaying either still images or movies Options Tip Adjusting Your Setup Menu Introducing the menu system Level Level 2/level Level 3/level 4/Function To restore the factory settings Introducing the menu system How to use the menu Other menu operations Changing the Picture setting Press MenuSelect I, then press ~ Press Menu Adjusting the Pidure Adjustment options Changing the Pictun settingAdjusted settings will be received when you select Personal For Move ~ down or left to Move ~ up or right to Changing the Sound setting Select Changing the IISound setting Adjusting the Sound Adjustment options BBE Entering the ··Memory Stick·· menu Press Menu Changing the ··Wide Screen·· setting Changing the IIWide Screen l l setting Using the menu Multi Picture Changing the ··Setup setting Move ~ up or down to select ~, then press~ SeeAdjusting the alignment of the picture on Changing the IISetup setting Adjusting the alignment of the picture Presetting channels manually Changing the Setup setting + b Changing the order of the preset channels ··Program Edit·· Skipping unwanted or unused channels Skip Select Off in step Assigning labels to the preset channels CIIProgram Label l l + b Changing the IISetupl1 setting To assign a prefixed, labelTo assign your favorite label, see To assign your favorite label Troubleshooting Additional Information OGX Troubleshooting Symptom Possible cause Solutions During a transition Symptom Possible cause Solutions Additionallnformation ~ 01~ml @ Self-diagnosis function Identifying parts and controls Rear Identifying parts and controls Remote control Prog + Identifyingparfs and controls Center SP Specifications