Troubleshooting and explanations

Troubleshooting

If a problem occurs during player operation, follow the steps described below before consulting the nearest Sony dealer. If any messages appear, it is recommended to take notes.

1 Check to see if the problem is listed in, “Troubleshooting” (page 41).

Check “Messages” (page 46) for the problem as well.

2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.

While playing
SymptomCause/Remedy

 

 

A disc is not played

• Repeat play is selected.

normally.

, Enter the Sub play mode to change back to the normal play

 

(page 26).

 

• Playback mode is changed.

 

, Enter the Main play mode or Sub play mode to change back to the

 

normal play (page 26).

 

 

A disc is not played

• Disc playing stopped before it came to the last track.

from the first track.

, Press the 5-way control key (NENT) on the player.

 

 

Playback sound

• The player is placed where it receives continuous vibration.

skips.

, Put the player on a stable place.

 

• A very short track may cause sound to skip.

 

, Try not to create a short track.

 

 

Sound has a lot of

• Strong magnetism from a television or such device is interfering with

static.

operation.

 

, Move the player away from the source of strong magnetism.

 

 

Volume cannot be

• AVLS is on.

turned up.

, Release AVLS settings (page 29).

 

 

No sound comes

• The headphones/earphones plug is not firmly connected.

through the

, Plug in the plug of the headphones/earphones firmly to i.

headphones/

• The plug is dirty.

earphones.

, Clean the plug.

 

 

The disc cannot be

• The component does not support Hi-MD.

played on another

, Discs used in Hi-MD mode can be played only on components that

component

supports Hi-MD.

 

 

The player skips to

• You pressed GROUP before pressing the 5-way control key towards

the next or previous

. or >.

group (or skips

, The player returns to normal if no operation is made for 5 seconds.

several tracks ahead

 

or behind) when

 

you press the 5-way

 

control key towards

 

. or >.

 

 

 

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