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Samsung ML-1610 manual Troubleshooting Checklist, Solution, Line/Error LED is on

Models: ML-1610

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Troubleshooting Checklist

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

	Check	Solution

	Check the power cord	Check the power source by plugging into another
	and the power switch.	outlet.

	Make sure that the On	In the Ready mode, the On Line/Error LED lights
	Line/Error LED is on.	green. If the On Line/Error LED lights red or blinks,
		go to “Troubleshooting Error Messages” on page 5.16.

	Press and hold the	• If a demo page does not print, check the paper supply
	Cancel button to print a	in the input tray.
	demo page.	• If the paper jams in the printer, go to “Clearing Paper
		• If the paper jams in the printer, go to “Clearing Paper
		Jams” on page 5.6.

	Check the demo page to	If there is a print quality problem, go to “Solving Print
	see if it is printed	Quality Problems” on page 5.10.
	correctly.

	Print a short document	• If the page does not print, check the cable connection
	from a software	between the printer and the computer.
	application to verify that	• Check the print queue or print spooler to see if the
	the computer and printer	• Check the print queue or print spooler to see if the
	the computer and printer	printer has been paused.
	are connected and are	printer has been paused.
	are connected and are	• Check the software application to ensure you are
	communicating correctly.	• Check the software application to ensure you are
	communicating correctly.	using the proper printer driver and communication
		using the proper printer driver and communication
		port. If the page is interrupted during printing, go to
		“Solving General Printing Problems” on page 5.3.

	If completing the	• “Solving General Printing Problems” on page 5.3.
	checklist does not	• “Troubleshooting Error Messages” on page 5.16.
	resolve the printer	• “Troubleshooting Error Messages” on page 5.16.
	resolve the printer	• “Common Windows Problems” on page 5.17
	problem, check the	• “Common Windows Problems” on page 5.17
	problem, check the	• “Common Linux Problems” on page 5.18
	following troubleshooting	• “Common Linux Problems” on page 5.18
	sections.

5.2 SOLVING PROBLEMS

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Samsung ML-1610 manual Troubleshooting Checklist, Solution, Line/Error LED is on

Contents

SAMSUNG Laser Printer Users Guide ML-1610 SeriesCentronics is a trademark of Centronics Data Computer Corporation Chapter 2 SETTING UP YOUR PRINTER CONTENTSChapter 3 USING PRINT MATERIALS Chapter 1 INTRODUCTIONChapter 4 MAINTAINING YOUR PRINTER Chapter 5 SOLVING PROBLEMSChapter 6 SPECIFICATIONS Important Precautions and Safety Information If liquid has been spilled into the machine Laser Safety Statement Environmental and Safety ConsiderationRecycling Ozone SafetyPower Saver Canadian Radio Interference Regulations Radio Frequency EmissionsFCC regulations Approvals and Certifications Declaration of Conformity European CountriesPage Understanding the Control Panel Special Features Printer Driver Features Printer Components1Introduction Print with excellent quality and high speed Special FeaturesHandle paper flexibly Create professional documentsPrinter Driver Printer Driver FeaturesFeature Front View Printer Components1.4 INTRODUCTION Output supportINTRODUCTION Rear ViewPower switch USB port Power receptacle Description On Line/Error and Toner Save LEDsUnderstanding the Control Panel Canceling print job Cancel buttonToner Save mode FunctionUnpacking Installing the Toner Cartridge Loading Paper 2Setting Up Your PrinterConnecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Printer SoftwareComponents may differ from one country to another UnpackingClearance Space Selecting a Location1 Grasp the front cover and pull it toward you to open Installing the Toner CartridgeCautions 5 Unfold the toner cartridge handle and grasp it. Insert the cartridge in the printer until it snaps into place You can load approximately 150 sheets of paper in the tray Loading Paper3 Load paper with the print side facing up Connecting a Printer Cable Cautions Turning the Printer on2 The Demo page shows the printer’s current configuration Printing a Demo Page2.11 SETTING UP YOUR PRINTER ML-16xx SeriesSystem Requirements Installing Printer SoftwareIf you are printing from Windows If you are printing in Linux2.13 SETTING UP YOUR PRINTER Choosing Paper and Other Materials Verifying the Output Location 3Using Print MaterialsLoading Paper Printing on Special Materials Canceling a Print Job Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type, Input Sources and CapacitiesPaper Type Input Source/CapacityaFor envelopes For Card Stock or Custom-sized materials Verifying the Output Location Using the Tray3.6 USING PRINT MATERIALS Loading PaperUsing Manual Feed Mode Printing on Special Materials Do not use transparencies that are separating from the backing sheet To stop a print job from the Printers folder Canceling a Print JobTo stop a print job from the Control Panel To cancel a print job in Manual Feed mode 1 Turn the printer off 4Maintaining Your Printer Maintaining the Toner Cartridge Using the Toner Save ModeCleaning the Printer Consumables and Replacement Parts Toner cartridge storage Maintaining the Toner CartridgeToner cartridge life expectancy Saving tonerCautions Redistributing Toner3 Gently shake the toner cartridge from side to side five or six times to redistribute the toner Replacing the Toner Cartridge Using the Toner Save ModeFrom the Control Panel From the Printer PropertiesCleaning the Inside Cleaning the PrinterCleaning the Outside 2 Open the front door Cleaning inside the printer3 Pull the toner cartridge out and remove it from the printer 4.7 MAINTAINING YOUR PRINTER6 Reinsert the toner cartridge and close the cover. Make sure Yield Average Consumables and Replacement PartsItems Troubleshooting Checklist Solving General Printing Problems 5Solving ProblemsClearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows ProblemsSolution Troubleshooting ChecklistLine/Error LED is on CheckProblem Solving General Printing ProblemsPossible Cause SolutionProblem Software User’s Guide. Try printing aSolution settings matches the paper in the traySolution ProblemPossible Cause reconnect. Try a print job that you haveIn the Paper Exit Area Clearing Paper JamsCautions 2 Open the top cover and the inner coverIn the Paper Feed Area SOLVING PROBLEMS Around the Toner Cartridge1 Open the front cover 2 Pull the toner cartridge out and remove it from the printerTips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Solution Solving Print Quality Problemsprint Remove the toner cartridge and install a new one. See Solutioncleaning the inside of the printer, if you still have the occur on the back of the page, the problem will likelyMisformed scattercharacters Page skewBlack pages Wrinkles or5.14 ProblemPoor Image quality CurlProblem SolutionPossible Problems and Solutions Troubleshooting Error MessagesLED status legend LED patternProblem Common Windows ProblemsPossible Cause and Solution the /etc/printcap file Common Linux ProblemsProblem Possible Cause and Solutionwork correctly for some ProblemPossible Cause and Solution How do I specify the IP ProblemPossible Cause and Solution Printer Specifications Paper Specifications 6SpecificationsSpecifications and Description Printer SpecificationsOverview Paper SpecificationsSupported Sizes of Paper WeightSize mm/in.a CapacitybSymptom Guidelines for Using PaperProblem with PaperSpecifications Paper SpecificationsPaper Output Capacity CategoryPrinter and Paper Storage Environment INDEX USB cable, connect Samsung Printer Software User’s GuideChapter 2 BASIC PRINTING Chapter 1 INSTALLING PRINTER SOFTWARE IN WINDOWSChapter 3 ADVANCED PRINTING CONTENTSChapter 4 SHARING THE PRINTER LOCALLY Chapter 5 USING STATUS MONITORChapter 6 USING YOUR PRINTER IN LINUX Installing Printer Software 1 Installing Printer Software in WindowsInstalling Printer Software in Windows Installing Printer Software Changing the Software Language3 Select Language Selection Changing the Software Language2 Select Programs or All Programs and then your printer driver name Removing Printer Software Reinstalling Printer SoftwarePrinting a Document 2 Basic PrintingPrinting a Document Printer Settings Layout Tab Paper Tab Using a Favorite Setting Using HelpLayout Tab Printer Settings1 Orientation 2 Layout Options1 Copies Paper Tab2 Size 5 Scaling1 Resolution Graphics Tab2 Toner Save Mode 3 DarknessAbout Tab Extras TabPrinter Tab Power Save11 Basic Printing Using a Favorite SettingUsing Help Printing Multiple Pages on One Sheet of Paper N-Up Printing 3 Advanced PrintingFitting Your Document to a Selected Paper Size Using Watermarks Using Overlaysbutton Printing PostersPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Editing a Watermark Creating a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appearsCreating a New Page Overlay Using OverlaysWhat is an Overlay? 4 Click Delete Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Client Computer Setting Up a Host Computer4 Sharing the Printer Locally Windows 9x/MeInstalling Status Monitor 5 Using Status MonitorOpening the Troubleshooting Guide → your printer driver name → Troubleshooting GuideOnly for a network supported printer Changing the Status Monitor Program SettingsSystem Requirements 6 Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method 5 Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing LLPR Properties INDEX Rev.1.00