Power Interruptions

If the power will be out for 24 hours or less, keep the door closed to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

Remove all frozen food and store it in a frozen food locker.

If a food locker is not available, consume or can perishable food at once.

After the power is restored, unplug the freezer for 30 minutes, to allow the refrigeration system to equalize. During this time keep the door closed whenever possible.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Moving Care

When you are moving your freezer to a new home, follow these steps to prepare it for the move.

1.Remove all frozen food.

2.Unplug the freezer.

3.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

4.Clean the freezer thoroughly.

5.Tape the freezer shut and tape the electrical cord to the cabinet.

When you get to your new home, refer to the “Installation Instructions” and “Freezer Use” sections for information on installation and setting the controls.

TROUBLESHOOTING

Try the solutions suggested here first to avoid the cost of an unnecessary service call...

Your freezer will not operate

 

The lights do not work

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker.

Is the Temperature Control turned to the OFF position? See “Using the Control.”

Is the freezer defrosting (on some models)? Recheck to see whether the freezer is operating in 30 minutes. Your freezer will regularly run an automatic defrost cycle.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Is a light bulb loose in the socket or burned out? See “Changing the Light Bulb.”

There is water in the defrost drain pan (on some models)

Is the freezer defrosting? The water will evaporate. It is normal for water to drip into the defrost pan.

Is it more humid than normal? When it is humid, expect that the water in the defrost pan will take longer to evaporate.

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Whirlpool W10326801A manual Troubleshooting, Power Interruptions, Moving Care