Troubleshooting and explanations

Troubleshooting

If a problem occurs during recorder operation, follow the steps described below before consulting the nearest Sony dealer. If any messages appear, it is recommended to take notes.

1 Check to see if the problem is listed in, “Troubleshooting” (page 68).

Check “Messages” (page 76) for the problem as well.

2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.

While charging
SymptomCause/Remedy

 

 

The rechargeable

• The rechargeable battery has been inserted incorrectly or the AC

battery does not start

power adaptor has been connected incorrectly.

charging. The

, Insert the rechargeable battery correctly or connect the AC

rechargeable battery

power adaptor correctly.

cannot be fully charged.

• Because of the battery’s characteristics, the capacity of the

 

rechargeable battery may be smaller than normal when it is used

 

for the first time or after a long period of disuse.

 

, Charge and discharge the battery several times. The normal

 

battery life will be restored.

 

• The rechargeable battery is drained (nothing appears in the display

 

window).

 

, Charge the rechargeable battery. It takes one minute after

 

pressing x • CANCEL/CHG for an indication to appear and

 

charging to start. If charging does not start even after a minute,

 

disconnect the AC power adaptor from the recorder, connect it

 

again and press x • CANCEL/CHG.

 

• The surrounding temperature is too high or too low (“CHARGE

 

5° C–35°C 41F–95F” appears in the display).

 

, Charge the battery at a temperature of +5° C (+41° F) to +35° C

 

(+95° F).

 

 

The rechargeable

• The quick mode was set to “Quick On”.

battery has become

, If you set the quick mode to “Quick On”, the power stays on

drained even when the

inside recorder even when there is no operation, causing the

recorder was not used

rechargeable battery life to shorten (page 58). If the

for a while.

rechargeable battery is not fully charged, the battery may

 

become drained after a while. If this happens, charge the

 

rechargeable battery again (page 14).

 

 

Even when fully

• The useful life of the rechargeable battery may be ending.

charged, the life of the

, Replace the rechargeable battery with the new one.

battery is only about

 

half what it normally is.

 

 

 

The recorder becomes

• This is normal and poses no danger.

hot during the charging

 

procedure.

 

 

 

68