ModelName: Falcon_E
PartNumber: 4-164-613-11
117
117
Troubleshooting
Table of
Contents
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Operation
There is no sound.
The volume level is set to zero.
Turn the volume up ( p. 6).
The headphone plug is not connected properly.
If the headphones are connected improperly, the sound from the headphones will
be impaired. Insert the headphone plug until it clicks into place ( p. 6).
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
Data cannot be played.
The battery is consumed.
Charge the battery fully ( p. 19).
If the player does not react, even after charging the battery, press the RESET
button to reset the player ( p. 116).
[TV Output(Video)] is set to [On].
Set the setting to [Off ] ( p. 64).
After transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player.
Place the data in the correct place by drag-and-drop ( p. 31, 36).
Transferred files are not in a playable format.
For information on the playable formats, see “Supported file format” of
“Specifications” ( p. 160). Some files may not be played back, depending on
certain file specifications.
You are placing audio MP4 files in a video folder by drag-and-drop.
Place them in the [MUSIC] folder by drag-and-drop.
The playback limitation period of the song has expired due to subscription
conditions, etc.
Songs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
Songs or photos cannot be deleted on the player.
You cannot delete songs or photos on the player.
Delete them using the software you used to transfer the data, or Windows
Explorer.
Continued