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Sony P C V- L X 2 Troubleshooting, Other sources of information, website, VAIO-Link, VAIO-Link, Response Centre, About sound (page 66), http://www.vaio-link.com

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Getting help

Sony VAIO Desktop User Guide

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Other sources of information
	VAIO-Link website, which you can access if you have any problems with your computer:
	http://www.vaio-link.com
	VAIO-Link Response Centre: Before contacting the VAIO-Link Response Centre, try to solve the
	problem by reading the user guides and help files supplied with the peripherals or software.
You will need to set up and configure your VAIO's internal modem before you can make use of these communication features.

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO desktop. Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link or your local Sony dealer.

About the computer and software (page 57)

About the display (page 61)

About CDs and floppy disks (page 63)

About sound (page 66)

About the modem (page 67)

About peripherals (page 68)

About i.LINK™ devices (page 71)

Contents

Page Read this first Notice Trademarks ENERGY STAR® Environmental information Safety information Owner's record Warnings Audio/video equipment emitting electromagnetic radiation Connectivity Never install modem or telephone wiring during a severe lightning storm Be cautious when installing or modifying telephone lines Regulatory information Disposing of batteries Welcome Documentation pack Printed documentation Online documentation 2The Software Guide: About the Software Using Video software Managing audio files with SonicStage Using Imaging software Your Sony VAIO desktop and its accessories Ergonomic considerations Position and viewing angle of the monitor Furniture and posture Lighting Ventilation – And finally – Using your VAIO desktop Locating controls and connectors Front panel Back panel LCD overview Adjusting the viewing angle Starting your computer Shutting down your computer Using the keyboard Page Page Combinations and functions with the Windows® key Combinations and functions with the Fn key Indicators Using programmable power keys (PPK) Using the mouse Using the CD-RW/DVD-ROMdrive outwards. Use the small hinges to secure the disc 4 Close the tray by pushing it gently Using the CD-RWfunction Using the DVD function Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Stick™ Why Memory Stick™ Generic Memory Stick™ MagicGate Memory Stick™ the logo printed on it a protruding dot located on the back MagicGate MagicGate Memory Stick™ compatible devices Compatible devices Other: Inserting a Memory Stick™ Removing a Memory Stick™ Write-protectinga Memory Stick™ Using power saving modes Using Standby mode Using Hibernate mode Use the power button: Quickly press the power button on the front of the main unit The computer goes into Hibernate mode, the computer turns off Press the Standby button on the keyboard Operation returns to the same state as before Using the modem Using the correct phone plug Connecting peripheral devices Connecting external speakers Connecting an external microphone Connecting a USB (Universal Serial Bus) device Connecting a USB printer Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO computers Connecting to a network (LAN) Getting help Sony's support options Printed documentation supplied with your VAIO desktop Online user guides preinstalled on your computer Other sources of information Troubleshooting About the computer and software <F9 Get Default Values Load default configuration now Yes <Enter End Task Restart My computer or software program is not responding To end the application that has stopped responding, proceed as follows: 1 Press <Ctrl>+<Alt>+<Delete Not responding 4 Select End Task again About the display Control Panel 2Click Appearance and Themes, and then Taskbar and Start Menu Taskbar and Start Menu Properties 1From the Start menu, select Appearance and Themes, and then Control Panel Display About CDs and floppy disks I cannot play a DVD-ROM code is listed on the packaging of the disc playing certain DVDs when it is activated Appearance and Themes Display – Settings to 1024 x 768 using 32-bitcolour My USB floppy disk drive cannot save to disk protected Check that the floppy disk is properly inserted into the USB drive Some titles require specific files that are located on the application CD-ROM Insert the disc and try starting the program again About sound About the modem About peripherals 2Click the Device Manager tab Refresh 1Go to Control Panel, then the Printers and other hardware icon Mouse Mouse Properties Buttons Switch primary and secondary buttons About i.LINK™ devices Precautions Adding and removing memory damage performing the procedure protects the module from ESD Removing a memory module Page Adding or changing a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using the power source On handling your computer Page On handling floppy disks On handling compact discs On handling the Memory Stick™ Specifications Page Specifications are subject to change without notice Glossary