Getting help

Sony VAIO Desktop User Guide

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About the computer and software

My computer does not start

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Check that the computer is plugged into a power source and that it is turned on.

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Check that the power indicator on the front panel of the computer indicates that the power is on.

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Confirm that the power cord and all cables are connected firmly.

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If you have plugged the computer into an Uninterrupted Power Supply (UPS), make sure the UPS is

 

turned on and works.

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Check that the monitor is properly connected to the main unit. Check that the brightness and contrast

 

controls are adjusted correctly.

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Moisture condensation may have occurred. Wait at least an hour before turning the computer on.

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If the message Press <F1> to continue, <F2> to enter setup appears at the bottom of the display, you

 

need to initialize the BIOS (see below).

The message 'Press <F1> to continue, <F2> to enter setup' appears at startup

If the message Press <F1> to continue, <F2> to enter setup appears at the bottom of the display, you need to initialize the BIOS.

To initialize the BIOS, proceed as follows:

1Turn off the computer.

2Remove any peripheral devices connected to the computer.

3Turn on the computer and press <F2> when the Sony logo appears. The BIOS setup menu screen appears.

4Use the arrow keys to select the Exit menu.