Getting help

Sony VAIO Desktop User Guide

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Windows® locks up during shutdown

There are many reasons why the Windows® operating system may not shut down properly, including incompatible or conflicting drivers, damaged files, or non-responsive hardware.

To search Windows® Help and Support for troubleshooting information, proceed as follows:

1From the Start menu, select Help and Support.

2Click Troubleshooting.

3Click the subject on which you want the information, and then answer the questions that refer to your problem.

About the display

My LCD does not display anything

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Check that the computer is plugged into a power source and that it is turned on.

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Check that the power indicator on the main unit is on.

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Adjust the brightness of the LCD.

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The computer may be in display standby mode. Press any key to activate the display.

The window I have just closed is still on the screen

Press the Windows® key and <D> key twice to refresh the screen.