Getting help

Sony VAIO Desktop User Guide

n N

63

About CDs and floppy disks

My CD-RW/DVD-ROM drive tray does not open

To open the CD-RW/DVD-ROM drive, proceed as follows:

With the eject button:

1Make sure the power is turned on.

2Press the eject button on the disc drive.

With the My Computer icon:

1Double-click the My Computer icon on the Windows® desktop.

2Right-click the Compact Disc icon.

3Select the Eject option from the pop-up menu.

I cannot play a CD

￿

After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.

￿

Make sure the label of the disc is facing outwards.

￿

If the disc requires software, make sure the software is installed according to the instructions of the

 

program.

￿

Check the volume of your speakers.

￿

Clean the disc with an appropriate cleaner.

￿

Moisture condensation may have occurred. Leave the computer for at least 1 hour before turning it on.