Getting help
Sony Notebook User Guide
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My computer does not shut down
It is recommended to shut down your computer using the Shut Down command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Shut Down command does not work properly, proceed as follows:
❑Windows® 2000 Professional: Restart the computer by pressing <Ctrl>+<Alt>+<Delete>. Select Explorer and click Shut Down.
❑Windows® Millennium Edition: Restart the computer by pressing <Ctrl>+<Alt>+<Delete>. The Windows Security dialog box appears. Click Shut Down…. The Shut Down Windows dialog box appears. Select Shut down and click OK.
❑If this does not work, press the power button and hold it for at least four seconds. This turns off the power.
❑Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer locks up
❑Windows® 2000 Professional: If you suspect one application is locking your system, you can try to stop it. To do this, press <Ctrl>+<Alt>+<Delete> once, click Task Manager, select the application or the process that is locking your system, and then click End Task.
❑Windows® Millennium Edition: If you suspect one application is locking your system, you can try to stop it. To do this, press <Ctrl>+<Alt>+<Delete> once, select the application that is locking your system, and then click End Task.
❑If the above method does not work or you do not know which application is locking your system, restart the computer. On the Windows® taskbar, click the Start button, click Shut Down, and then select Shut Down in the list and click OK.
❑If the above method does not work, press the power button and hold it for at least four seconds. This turns off the power.
❑If your computer locks up while playing a