Getting help

Sony Notebook User Guide

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82

About CD/DVD-ROMs and diskettes

My DVD-ROM drive tray does not open

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Make sure the computer is turned on.

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Press the eject button on the DVD-ROM drive.

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If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the

 

hole to the right of the eject button.

I cannot play a CD/DVD

Make sure the label of the disc is facing up.

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If the disc requires software, make sure the software is installed according to the instructions of the

 

program.

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Check the volume of your speakers.

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Clean the disc.

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Moisture condensation may have occurred. Do not use the computer for at least 1 hour while it is turned

 

on.

My floppy disk drive cannot write to a diskette

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The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-

 

protected.

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Check that the diskette is properly inserted into the floppy disk drive.