Getting help
Sony Notebook User Guide
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81
Troubleshooting
This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please try these suggestions before contacting
About the computer and software (page 81)
About the display (page 84)
About CDs and floppy disks (page 85)
About sound (page 88)
About the modem (page 89)
About peripherals (page 90)
About digital video captures and DVgate (page 92)
About power management (page 92)
About the computer and software
My computer does not start
❑Check that the computer is plugged into a power source and that it is turned on.
❑Check that the power indicator on the front panel of the computer indicates that the power is on.
❑Check that the battery pack(s) are inserted properly and that they are charged.
❑Make sure there is no disk in the floppy disk drive.
❑Confirm that the power cord and all cables are connected firmly.
❑If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is turned on and works.