Getting help

Sony Notebook User Guide

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❑Have your phone company check that your phone line is free from any line noise.

❑If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

❑If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems.

❑If you have a second phone line available, try connecting the modem to that line.

About peripherals

I cannot establish an i.LINK™ connection between two VAIO computers

❑Disconnect then reconnect the i.LINK™ cable. If you still have no connection after waiting for a while, restart both computers.

❑If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure you perform a full restart before connecting them.

I cannot use DV devices. The message DV equipment seems to be disconnected or turned off appears

❑Check that the DV device is turned on and that the cables are properly connected.

❑If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable operation. In this case, turn off the power of all connected devices and disconnect unused devices. Check the connection and then turn on the power again.

❑Use manual import/export in DVGate motion if problems occur with third party cameras.

❑You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with the i.LINK™ devices.

My PC Card is not working

❑Make sure the PC card is compatible with your version of Windows®.